2010 E350 Fading Burl Wood Interior Trim - Mercedes-Benz Forum
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#1 (permalink) Old 10-16-2013, 03:36 PM
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2010 E350 Fading Burl Wood Interior Trim

My wood trim on my 2010 E350 is fading. I only have 12.500 miles and have kept the car garaged mostly. I noticed in another forum some people have the same problem. I went through the first 10-15 pages here and didn't see anything. Is anyone else having this problem. I found this bulletin, LI68.10-P-050415, option code 731 (burl wood). Affects VIN series A000988 through A291888 on another site. I brought the car in last week and was told they would replace the wood early this week. Now they're telling me there is a national back-log on the trim and cannot say when they will get it. Is there that big of a problem with the wood trim? Anyway, I posted a quick
to display my wood trim fading.
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#2 (permalink) Old 10-16-2013, 08:14 PM
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Be patient on the back log. There are quite a few folks with the same issue. The good thing is that you are in line to get this fixed within the warranty period. It costs quite a bit if you had to pay.

2011 Mercedes-Benz E350 4Matic Sport [Bought: 12/4/2012]
1998 Mercedes-Benz E320 [Bought: 5/10/2009]
2006 BMW 530xi [Bought: 10/31/2008]

2009 Mercedes-Benz ML-320 Bluetec [Sold: 12/4/2012]
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#3 (permalink) Old 10-16-2013, 11:19 PM
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A local restaurant owner has the same problem. He is on the waiting list also.
The good news is that it is being covered by MB as MAE230 already pointed out.
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#4 (permalink) Old 10-17-2013, 05:44 AM
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Funny this is...in the other forum, someone just had their trim ordered 10/9 and was called to have it installed 2 days later. Lucky, I guess?
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#5 (permalink) Old 10-17-2013, 08:21 AM
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As a buyer of a new 2014 E350 I was concerned about this, so I called my local dealer and asked about the new cars. He assured me that is was isolated to 2010 models and the new cars won't have any fading issues with the walnut trim. Good to know.
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#6 (permalink) Old 10-17-2013, 02:10 PM
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Yeah the dealer replaced mine as well and it had to be ordered. I was told it comes from Germany which causes a delay.

Hang loose it will get better soon
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#7 (permalink) Old 10-21-2013, 12:40 PM
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Just got a call from the dealer. My wood trim kit just came in. Made an appointment for Wed. I'm just happy it's still covered under warranty. I was going to let it go until I started reading the forums.
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#8 (permalink) Old 10-24-2013, 06:43 AM
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I got my wood trim installed yesterday...all of it. It looks better than new. Must have been faded just sitting on the lot. I'm so glad I looked into it. I was going to let it go until I read all the forums on MB wood trim fading issues.

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#9 (permalink) Old 10-25-2013, 02:35 AM
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You must be pretty enthusiastic about new wood trim replacement considering you even posted a youtube video
I am happy for you , nothing is like polished highly glossy burl walnut


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#10 (permalink) Old 10-25-2013, 05:31 AM
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Actually, I posted it on youtube after I was told there was a national back-log and they didn't know how long it would take. Then, after reading some people having to wait up to 3 months, I forwarded my youtube video to MB corporate. I got a call from corporate in 1 day to tell me my trim would be at the dealership the next day. There was a method to my madness.
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