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Old 09-08-2008, 12:50 PM   #1 (permalink)
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E350 Recall -WHINING NOISE!?

So I bought a new E350 in 2007. Right away I noticed a STRANGE Whining noise coming from the engine or transmission. I brought the car in and was told by the service manager that this was normal. So I have lived with the noise until today. I took the car in for service (SIRIUS SAT RADIO OUT FOR THE 3rd TIME) and service guy informed me of a RECALL regarding Whining noise from the engine/transmission?.
Any thoughts. I feel taken since I have lived with this for nearly 3 years and only now is Mercedes admitting there is a problem. Seems to me there should be some sort of compensation?.
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Old 09-08-2008, 01:03 PM   #2 (permalink)
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Ask for free car wash.
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Old 09-08-2008, 01:33 PM   #3 (permalink)
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Originally Posted by kabcpab View Post
I brought the car in and was told by the service manager that this was normal. Seems to me there should be some sort of compensation?.
The dealership service manager is at fault, not MBUSA. DTB P-B-13.22/01b DEC07 (initially released NOV 07) replaces the V-belt upper guide pulley with a modified part. AUG 08 MBUSA decided to upgrade the DTB to a Service Campaign thus having the work performed automatically upon next service visit.

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Old 09-15-2008, 08:22 PM   #4 (permalink)
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A service

Took my new to me E350 for a service and they changed that part.
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Old 09-16-2008, 03:15 PM   #5 (permalink)
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Took my new to me E350 for a service and they changed that part.
Me too. I'm not sure exactly what noise it was suppose to fix, but I suspect it was that adjusting sound I hear occasionally when I open the door. The noise lasts 10 seconds or so, and sounds like someone adjusting their power seat.
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Old 09-16-2008, 04:46 PM   #6 (permalink)
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Originally Posted by kabcpab View Post
So I bought a new E350 in 2007. Right away I noticed a STRANGE Whining noise coming from the engine or transmission. I brought the car in and was told by the service manager that this was normal. So I have lived with the noise until today. I took the car in for service (SIRIUS SAT RADIO OUT FOR THE 3rd TIME) and service guy informed me of a RECALL regarding Whining noise from the engine/transmission?.
Any thoughts. I feel taken since I have lived with this for nearly 3 years and only now is Mercedes admitting there is a problem. Seems to me there should be some sort of compensation?.
WOW! your MBZ is an E 350 2007! I had this same "noise" whining on my MBZ E 320 2003!!! back in 2004 and it was the same part that had to be replaced. The dealer at first, told me the same story (this is normal). I could NOT drive the car any longer with that noise. I brought it to the dealer and said I will pick it up when you find out what the noise is. THIS IS NOT NORMAL FOR A $50,000 PLUS CAR. It was fixed / replaced at no cost. No trouble since the repair. And to think that they are having the same problem with the E class 2007 model.
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