service d - Mercedes-Benz Forum
Reply
 
LinkBack Thread Tools Display Modes
#1 (permalink) Old 11-19-2006, 08:07 PM
BenzWorld Junior Member
 
Date registered: Nov 2006
Vehicle: 2003 e500
Location: kentucky
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
(Thread Starter)
service d

can anyone tell me what service d includes?when i called mb here in cincy i was told,and i quote "thats a big service job.we do alot of stuff and it's roughly $1100." because of this answer i am now driving 2 hours away to the nearest dealer out of cincy.unbelievable.
greek500 is offline  
Sponsored Links
Advertisement
 
#2 (permalink) Old 11-20-2006, 05:38 AM
BenzWorld Veteran
 
Date registered: Jun 2005
Vehicle: 2003 E320 - wife's car now; 07 Porsche Boxster S - my car!!
Location: Boston, MA USA
Posts: 637
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by greek500
can anyone tell me what service d includes?when i called mb here in cincy i was told,and i quote "thats a big service job.we do alot of stuff and it's roughly $1100." because of this answer i am now driving 2 hours away to the nearest dealer out of cincy.unbelievable.
Who knows?? You will need to step thru the FSS and see which service items are due.

Here's some reading material which will help you determine what needs to be done. At this point, all that anyone can tell you is the job is approx 4 hrs to complete.

Regards,
paul....

P.S. Don't experiment with FSS because you'll mess it up -- just look at the service items.
Attached Files
File Type: pdf FSS-reset.pdf (697.6 KB, 6181 views)
File Type: pdf W211 service sheet 08-05-02.pdf (145.7 KB, 8249 views)
paulv is offline  
#3 (permalink) Old 11-20-2006, 08:50 AM
BenzWorld Elite
 
Date registered: May 2005
Vehicle: '07 GL320CDI
Location: Albuquerque
Posts: 5,070
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
What's "unvelievable" is people who buy Mercedes and then are "surprised" that maintenance is expensive.

Kent Christensen
Albuquerque
'07 GL320CDI
lkchris is offline  
#4 (permalink) Old 11-20-2006, 02:22 PM
BenzWorld Senior Member
 
lear31a driver's Avatar
 
Date registered: Jan 2006
Vehicle: 07 E63 AMG Black on Black
Location: California
Posts: 446
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
4 hours at 120 an hour, leaves alot in parts. How many miles does the vehicle have on it? If you ever question the dealer, seek out an Indy that specializes in MB and get a second opinion.
Dealer told me a year ago I needed a timing chain for my S500, quoted 745.00. Actual problem was a worn idler .. they make mistakes.

07 E63 AMG ** 05 E500 ** G36 Beech Bonanza
The AMG slams the competition
The E500 keeps up with the best of them
The G36 is the fastest and hardest to parallel park!
lear31a driver is offline  
#5 (permalink) Old 11-20-2006, 10:40 PM
BenzWorld Junior Member
 
Date registered: Nov 2006
Vehicle: 2003 e500
Location: kentucky
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
(Thread Starter)
not suprised by the price,but by the attitude and runaround answer.
greek500 is offline  
#6 (permalink) Old 11-21-2006, 05:44 AM
BenzWorld Veteran
 
Date registered: Jun 2005
Vehicle: 2003 E320 - wife's car now; 07 Porsche Boxster S - my car!!
Location: Boston, MA USA
Posts: 637
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by greek500
not suprised by the price,but by the attitude and runaround answer.
It seems that the "attitude and runaround answer" is what angers most people on these forums. With all the problems these cars are having, many dealers are not helping the MB image.

I hope those files I posted will help you.

Regards,
paul...
paulv is offline  
#7 (permalink) Old 11-26-2006, 05:19 PM
BenzWorld Member
 
jeffinski's Avatar
 
Date registered: Dec 2005
Vehicle: E-350 black
Location: California
Posts: 59
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by paulv
Who knows?? You will need to step thru the FSS and see which service items are due.

Here's some reading material which will help you determine what needs to be done. At this point, all that anyone can tell you is the job is approx 4 hrs to complete.

Regards,
paul....

P.S. Don't experiment with FSS because you'll mess it up -- just look at the service items.
HI Ya:
of all the posts i find
yours has real world info i can use
now if only i can figure out why my cigar lighter doesnt work when the fuse is good?? but i digress
Thanks for the files and the warning not to mess with the FSS.
thats the story of my life; i have all the tools and make the mistake thinking they know more than i do about mechanix
much obliged,
jeffinski is offline  
#8 (permalink) Old 11-26-2006, 07:16 PM
BenzWorld Veteran
 
Date registered: Jun 2005
Vehicle: 2003 E320 - wife's car now; 07 Porsche Boxster S - my car!!
Location: Boston, MA USA
Posts: 637
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Quote:
Originally Posted by jeffinski
HI Ya:
of all the posts i find
yours has real world info i can use
now if only i can figure out why my cigar lighter doesnt work when the fuse is good?? but i digress
Thanks for the files and the warning not to mess with the FSS.
thats the story of my life; i have all the tools and make the mistake thinking they know more than i do about mechanix
much obliged,
Do you own a volt-ohm-ampmeter? If you don't go out and buy one -- there fairly cheap (Sears or Radio Shack) and can help troubleshoot electrical problems in the car and home.

Check to see if you're getting 12 volts from the center of the cigar lighter housing. Then check for ground continuity on the lighter housing shell.

Regards,
paul...
paulv is offline  
#9 (permalink) Old 11-29-2006, 05:49 AM
BenzWorld Junior Member
 
Date registered: Nov 2005
Vehicle: 2005 E320 4MATIC (totaled 2.26.2010) Now proud owner of 2008 E350 4MATIC P2/AMG Sport
Location: Alexandria, Virginia
Posts: 24
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
what service "D" includes

Service "D" on my 2005 E320 4MATIC at 12,000 miles.

PK112101-M.............112 LUBE MOBIL........*****
007603-014106........RING, GENERAL..........$1.58
000-180-26-09.........OIL FILTER F...............$22.71
001-986-80-71-10....WINDSHIELD W..........$3.44
M0-40...................... MOBIL-1BULK(QTY8)...$47.92
BG110.......................ADVANCED MOA..........$10.95
BG203.......................FUEL TREATMENT........$11.95
SOLV.........................W/W SOLVENT............$2.25

TOTAL PARTS $100.80
TOTAL LABOR $317.95
SHOP SUPPLIES/HAZARDOUS DISPOSAL $47.69
TAX $5.04

GRAND TOTAL $471.98
ammar249 is offline  
#10 (permalink) Old 11-29-2006, 06:11 AM
Lifetime Premium Member
 
Musikmann's Avatar
 
Date registered: May 2006
Vehicle: 2001 E320 - Brilliant Silver/Ash: 104,000+
Location: West Virginia, USA
Posts: 17,193
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Lifetime Premium Member
Lightbulb Try Kentucky dealer(s)

Quote:
Originally Posted by greek500
...because of this answer i am now driving 2 hours away to the nearest dealer out of cincy.
I had a problem between here and Louisville and took the car to Tafel Motors. I was satisfied with their service department. I have also heard good things from a guy on here about James Motors in Lexington.

Overall though, I think your best chance of being treated right, is to take your car back to the dealer where you bought it.

Good luck,
M

Mercedes Benz - Das beste oder nichts!

Last edited by Musikmann; 11-29-2006 at 06:14 AM.
Musikmann is offline  
Reply

  Mercedes-Benz Forum > Mercedes-Benz Sedan Forums > W211 E-Class


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Topic Author Forum Replies Last Post
Dealer service:BG Fuel/Air Induction System Clean-up Service Michael Pillay General Mercedes-Benz 2 10-07-2006 08:25 PM
Mercedes Customer Service!..Whats service? Sarge786 V-Class 8 08-31-2006 07:04 AM
Reseting the flexible service system. Does the service manual lie once again? wallywalt R170 SLK Class 0 09-09-2005 11:02 AM
MB service\part dept. customer service ilikemercedes Off-Topic 4 11-17-2004 09:09 AM
Lexus service requirements rubbing off on my MB service venk R170 SLK Class 9 06-22-2004 11:14 PM

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome