SRS malfunction - Mercedes-Benz Forum
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#1 (permalink) Old 01-14-2005, 06:35 AM
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SRS malfunction

My SRS light came on this AM. Message appears on the display, “SRS malfunction drive to workstation�. How serious is this. Is it something that can wait a day or two??? This is on a 2005 E320.
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#2 (permalink) Old 01-17-2005, 09:18 AM
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RE: SRS malfunction

In all likely hood your SRS system ahs detected a fault and has deactivated the entire system. If you have a collision your airbags might not deploy and your pretensioners may not fire.
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#3 (permalink) Old 02-02-2005, 05:31 PM
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RE: SRS malfunction

Has this warning STAYED on? If not, it may have just been due to a temporary glitch. Last Friday, I got this warning AND an "ESP Malfunction" Warning when I started the car. I turned off the car and re-started it and didn't get these warnings. Being concerned about it, I asked my dealer to check it out while my car was in for an phone installation today. The dealer ran their diagnositcs and checked any codes that were registered in the cars system, and said these codes weren't registered, and that the diagnostic said everything was fine. They suspect that the warnings were due to some temporary occurence and said I don;t have anything to worry about. I think if something like this comes on and STAYS on, then you have a serious problem.
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#4 (permalink) Old 02-10-2005, 08:17 PM
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RE: SRS malfunction

Well...the damnedest thing happened to me today. The SRS warning in my car came on and STAYED on. The strangest thing was that I was driving all over Southern California today on business. Then, after my last meeting of the day, I got in the car, started to drive it, and about 3 minutes into the drive, this warning comes on and won't go off when I cycle the key.

The car goes in to the dealer tommorow to get fixed. They just finished installing a phone kit in my car and I wonder if maybe, during the process, they hit one of the wiring connections making it get loose, and it finally detected a fault later in the day. I hope the fix is simple and will require only one trip to the dealership.

Of course, I suspect, like with many problems, this one might not show up when I take it to the dealership tommorow, so I made sure to photograph it today so they don't think I am crazy. One of the techs at the shop swears that all MB vehicles have built in sensor that uses the GPS system to detect when they are at an MB dealership and insures that any problems in the car are temporarily non-evident while the car remains within a 2 mile radius of the dealership, only to show up again later when you are back at your home or office. [:)]

Here's a pic of what this warning looks like. Hopefully you will never get to see this in your vehicle:
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#5 (permalink) Old 02-20-2005, 08:11 PM
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RE: SRS malfunction

Well, in my case this turned out to be caused by soemthing called the SRS Connection Spiral. This is actually a spiral piece of wire that mantains a continuous electrical circuit between the spinning steering wheel and the fixed steering column. It tightens when up turn the wheel to the left and loosens when you turn it to the right. In any case, the dealership said this part had a fault in it, and they replaced it and the issue went away. Only the one they replaced it with makes a scraping sound when you turn the wheel (sounds like scraping a piece of paper around on your desk). So they have to replace the part again. What fun. At least they know what they are doing and actually get issues resolved [B)]
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#6 (permalink) Old 03-05-2005, 03:04 PM
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RE: SRS malfunction

Well folks. Some more bad news. Im taking my 05 E320 Sport AMG back to the dealer tomorrow for the second time with this damn SRS malfunction. The first time around they change the drivers side airbag. Im not sure what the hell they're going to come up with next. Such a fine automobile should not be having these kinds of problems.

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#7 (permalink) Old 03-05-2005, 03:06 PM
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RE: SRS malfunction

.............oh by the way, im pissed the hell off. LOL

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#8 (permalink) Old 05-13-2005, 02:06 PM
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RE: SRS malfunction

I have a 2005 E320, purchased in 12/2004. My SRS light and "Restraint System Malfunction" message first appeared in 4/2005. I have been back to two different dealership 5 times for the same problem.

1. replace horn contact spiral.
2. replaced driver side airbag
3. Loose cable connection.
4. replace airbag apiral
5. replace sterring column control module.

Each time I had it fixed, the light would come back on ranging from 2 weeks to while I was still in the dealership's driveway. The car was in the shop for a total of 22 days.

Now the SRS light and the warning message is on again. I am now checking into the California Lemon Law and see if I can get a replacement vehicle.

Does anyone have the same problem? If so, how was it resolved?

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#9 (permalink) Old 05-16-2005, 10:06 AM
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RE: SRS malfunction

I had the same problem and it was resolved.....permanently....by replacement of the part called the "SRS Connection Spiral" which the mechanical techs sometimes also refer to as the "clock spring". This is probably what your dealership is calling the "horn contact spiral" or it may be the "airbag spiral". I am certain that in my case, the part they replaced was the one that provides the continuous electrical circuit to the SRS airbag in the steering wheel.

I can tell you, without doing a bunch of research, that if you have been back to the dealership to have the same problem fixed more than four times, you can press your case for replacement of the vehicle per California's "lemon law". Also, you should contact MB Corporate directly (can do this easily via TeleAID) and register your issue with them along with a detailed history so it is on file in the event that you have to take them to court for this. For an irreparable issue in a major passenger safety system, it seems like you would definitely qualify for a replacement. Make sure you have saved the paperwork from all of your visits.

I am surpirsed MB didn't already offer you a replacement. When I was having a much more minor problem with my passenger side seatbelt alarm (also ended up being fixed permanently after a few tries) my MB service advisor already mentioned to me that he was assembling the paperwork to request a replacement vehicle if they couldn't get mine fixed.

I am convinced that the dealership you work with makes a BIG difference on these cars. That was my experience with Lexus also.

Good luck resolving your issue.
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#10 (permalink) Old 05-30-2005, 05:02 AM
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RE: SRS malfunction

The fault might not be in the so called spiral. I have had a lot of 211's and the problem is in side airbag in seat. There is a modified cable you solder under seats....
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