I have a 2002 E320 (W210) with 99,500 miles on it. I was just at the dealership and they informed me that at 100,000 there is a Schedule C Service needed at a cost of close to $4500. He also mentioned that the value of the car once I pass the 100K mark will only be about $7000.
Has anyone else heard this? Also, what is involved with the Schedule C Service? I have search without much luck.
You'll need to see what they do for that service. My wife has a Lexus LX470 and it cost us $1700 for the 60k mile service. She arranged everything, then I found out afterwards what they did for their money - change fluids and wheel bearings. That's it. For $4500, there better be a lot of work done that needs to be done. I'd get a list of what all that entails.
As for the value, sure it'll drop some after the 100k mark, but the $7000 he's quoting you is what trade-in would be. If your car has been well-cared for and documented, then I'd think a 2002 E320 could sell for $11000 on the open market. I think he's trying to sell you a new car. For example, assuming your car is really worth $7000, who in their right mind would put $4500 in it? Both of those numbers are BS, in my opinion.
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Vehicle: 2001 SLK 320(96K Miles), 2002 E320 Special Edition(113K Miles)
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AS far as I know, the only different thing at 100K is the replacement of the plugs - 12 @ $9 each $108 + labor (should be about 1 hour). Most of the fluids are time based (brake, coolant), so that should not necessarily be done at 100K, but they may want to try and milk you for some extra. If you always use them, check when they last did the fluids, shock absorbers etc. Transmission fluid supposed to be never changed according to Mercedes, but if you read the forum most people agree it's a good idea to do it some time before 100K.
I feel that it is not essential to do anything at precisely 100K - the car will not break down at 100,001 if you did not do everything at once. So you can spread out the work over some time.
Regarding the price, that is relative. It may be worth $7,000 to them, but probably much more to you just in terms of use. You seem to do a lot of miles, so in your case, if the car is running good, it would probably be best to just keep on running it until you get a major problem. Depreciation will not really be a factor. Buying a new E350 will set you back in excess of $60,000, so you can work out what you loose in interest or pay extra on a loan AND loose in depreciation.
To sum it up, I think they want to make a sale. Of course if you do your own maintenance, it will cost you a fraction, and the work will probably be done better.
Thanks for the information. I got the car with 24K on it, and it is under the 100,000 mile warranty. I use the car for business, and plan on keeping it a while. I just wanted to look at the new C350. Nice ride, but I will keep the E320 for awhile.
I can do most of the maintenance myself, but when is the timing chain to be replaced? That I think I would pay someone to do, how much should that run me?
I have a 2002 E320 (W210) with 99,500 miles on it. I was just at the dealership and they informed me that at 100,000 there is a Schedule C Service needed at a cost of close to $4500. He also mentioned that the value of the car once I pass the 100K mark will only be about $7000.
Has anyone else heard this? Also, what is involved with the Schedule C Service? I have search without much luck.
Thanks!
run forrest, ruuuun. this dealership is trying to sell you a new car. $4500 for a service? that has to be the most expensive service in the world. the dealer would sell your car for at least $16k, and he would give you $7k to trade? what a f***ing asshole. trade in for a 2002 e320 is more like $11-12k. the dealers are selling 2002 e320;s for $16-17k.
no need to change the timing chain on your car, it doesn't go bad. i wouldn't take the car to that dealer anymore since your warranty is expiring. i would just change the transmission fluid/filter/pan gasket if it has never been done before and continue to change the oil for the suggested interval, replace coolant every 2 years and the brake fluid everytime i change the brake pads. and also change the spark plugs sometime in the next year, and reset the fss yourself.
At dealerships, often times the sales and service personnel are allowed to purchase the vehicles taken in on trade. A 2002 is too old for most dealerships to put on the used car lot... sooo, someone 1) wants for you to buy a new car, and 2) has eyes for getting your existing vehicle for a "steal"...
If you are not inclined to to the work on your car yourself, find a good, honest independent tech to service/repair your car.
Assuming $500 in parts, there remains $4,000 in labor, that equates to 25.7 hours at the $175/hr. dealers get in my area... waayyy too much time for a "C service".
I would get that estimate in writing and contact Mercedes... the whole situation is way out of line.
JR
Last edited by E-Class Owner : 12-30-2007 at 08:49 PM.
Vehicle: 99 S420 (76k Mi) 90 300SE (87k Mi) 08 Lexus ES350 (7k Miles) 07 GMC Sierra (8k Miles) Sold list -->
Location: FL
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That stealership is greedy!!! Back away from that place. I would have started lauphing and asked them if they were going to install a new engine for that price!!! The sales guys must be working the service dept now! They just want to sell you a new car by overcharging on your current high mileage ride. They hope you will give in and buy something new. If they did take your trade, they sure wouldn't put it on the lot. It's too old and it has way too many miles. Somewhere between 50-70k miles/3-5 years is the general cut-off for in-house used vehicle sales at a new MBZ dealer. Everything else goes to the auction and/or is offered to employees.
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