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display defective error message

71K views 32 replies 14 participants last post by  boozzy  
#1 ·
my 2002 e320 shows 2 malfunctions when i start up.
display defective
and tele aid SOS.
does anyone have any idea what these indicate?
thanks
 
#2 ·
Every now and then the "display defective" warning on my 96 E320 will come on when starting. It has a picture of the rad. Coolant level is OK. Is it just telling me that the sensor for coolant level is busted??:confused:
 
#3 ·
pvel said:
my 2002 e320 shows 2 malfunctions when i start up.
display defective
and tele aid SOS.
does anyone have any idea what these indicate?
thanks
I have a 2002 E320 and a few weeks ago when I started the car I got the message on SOS/Teleaid saying not working to visit workshop. The red SOS light by the rear view mirrow wasn't on either but I tapped it a few times and the light came on and I cleared the malfunction and so far I haven't had the same issue. When I talked to my MB Service Advisor I told him what happened and he said not to worry about it that maybe the SOS/Teleaid sensor was going bad but since I don't use that service/SOS Teleaid not an issue. I think he could be one of those electrical gremlins that pops up every now and then. Personally I wish I could just have the SOS/Teleaid disabled from my car since it is just one more thing to go wrong. I have no plans to ever utilize it. :rolleyes:
 
#5 ·
missing pixels

i have noticed some missing pixels in the display. these are the ones where it says P for Park, D for drive etc.
I wonder if this is what triggered the defective display message.
I am not sure whether to live with the missing pixels or to change the display.
i guess that will depend on the dollars to pixel ratio.
 
#7 ·
i have noticed some missing pixels in the display. these are the ones where it says P for Park, D for drive etc.
I wonder if this is what triggered the defective display message.
I am not sure whether to live with the missing pixels or to change the display.
i guess that will depend on the dollars to pixel ratio.
No it is not related to lose pixels. In the sticky, there is an easy fix to restore the pixel. Have a read and see if you think you can handle it. If you search the forum, there are plenty of advises on this topic as well.
 
#10 · (Edited)
Do not ask me what got me into looking at this. :D And it drove me crazy until I found the circuit diagram.

So if it measures 1.9 V, it should say check washer fluid level; if it measures 2.6 V, then it should say check coolant level. However, often the messages are not telling exactly what is wrong. In this case, what if the voltage is between 1.9 V - 2.6 V, 2.6 V - 3.5 V, and 3.5 V -8.0 V? Somehow some contact resistance can mess up this whole design. They might be just better off using two separate circuits.

The washer fluid level sensor is easy to clean and check than the coolant level sensor.

However, the washer fluid level sensor is more than twice the price than the coolant level sensor.

In the older models (W124), one can simply unplug the coolant level sensor but not in these W210's. If you unplug one of the two sensors, it says display defective, LOL.

The messages for the scenarios I posted earlier are:

Voltage---------------------------------------------------------------Message

1) both working (~ 3.5 V)-------------------------------------------No message
2) washer level sensor working only (~ 2.6 V)----------------------Coolant Check Level
3) Coolant level sensor working only (~ 1.9 V)----------------------Washer Fluid Check Level
4) Both not working (0 V)--------------------------------------------Do not know but probably Display Defective
5) Open circuit (8.0 V)------------------------------------------------Display Defective

So in my case a couple week ago, the Coolant Check Level message came on. I stopped the car immediately and checked the coolant recovery tank and fluid was full. Did a lot of reading and unplugged the washer level (which was full as well) sensor and Display Defective came on. Cleaned both the washer sensor contacts and the plug contacts with electric cleaner and put everything back. So far no message for a few weeks now.

My conclusion (so far) is that my coolant level sensor is fine (so is the washer fluid level sensor) but there was a little corrosion on the washer level sensor contacts and that trigged the (wrong) display message.
 
#14 ·
I had the display defective message come on earlier this week. Both symbols appeared, washer fluid and coolant. I started solving the problem by cleaning the windshield washer sensor contacts and the message remained. Next step, replacing the ww sensor, it worked, message gone.

This thread was very helpful. Thank you loubapache and all who added their comments to this thread
 
#18 ·
Thanks Lou, so where is it then? I don't see anything plugged into my coolant reservoir - is it maybe plugged into the bottom? I can't see anything...

On a side note, I pulled my washer fluid sensor to check it out. The float moves freely, and I was able to bench test it. Upside down (simulating float all the way up) the resistance is about 180 ohms. But when I installed back in the car (with reservoir about 1/2 full) there was very little resistance. I don't recall the reading, but it was more like 20 ohms rather than 180. Does it sound like this sensor is fine?

I'm tempted to just buy both sensors new, but it doesn't make sense to do so without establishing that they are in fact defective.
 
#22 ·
OK thanks, the thinking here is that I will swap in resistors. IF that doesn't work, then I know the coolant level sensor is the culprit. Do you know the resistance of the coolant level sensor? Because I just might "eliminate" it as well temporarily. I am not getting readings from either of these sensors anyway while the "display defective" error message is in effect.
 
#24 ·
These are the resistance values for the inside the sensor. When a sensor goes bad, the resistor is shorted so the output is 0 Ohm. Or the sensor is open so the resistance is infinite.

When you see the display defective msg, it means the circuit is open. So it could be one of the two sensors (more likely) or the circuit itself.

Radio Shack sells many resistors in a 5 per package for about $1. When I did my own trouble shooting, I did buy some but my problem ended up with the most uncommon cause.
 
#26 ·
So you have taken the plugs off both sensors and put the resistors into the plugs (female ends) at the same time and still got the same msg?

If that is the case, then somewhere the circuit is open. One of the two wires in the plug for the washer fluid sensor (S42) should be connected to ground and the other wire is connected to one of the two wires at the coolant sensor (S41) plug.

Other than these, the rest go to the instrument cluster and is harder to check.
 

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#27 · (Edited)
Windshield washer fluid sensor is very easy to locate and test. I tested mine and it is around 174 ohms.

However, the coolant level sensor is not that easy to find. Is it the one at the front bottom of the expansion "tank/bottle" near the fender? Disconnect it and test as WW sensor?

The problem that I have is "coolant low" message on a 1999 E320.
 
#28 ·
Windshield washer fluid sensor is very easy to locate and test. I tested mine and it is around 174 ohms.

However, the coolant level sensor is not that easy to find. Is it the one at the front bottom of the expansion "tank/bottle" near the fender? Disconnect it and test as WW sensor?
Yes, on the bottom of the recovery tank. You do not need to disconnect any coolant hoses. Just remove the single nut that holds the recovery tank and then carefully move the recovery tank so you can disconnect the plug.
 
#30 ·
loubapache and others,

Thanks for your help.

Had my first DISPLAY DEFECTIVE with no washer or rad pix, just the message, about two months ago. Went away at next engine start.

Same came back about a week later, cleaned washer level sensor, didn't look good at all. Also cleaned radiator overflow tank level sensor, looked pretty clean though. Checked resistance of washer level transmitter, that was bang on at 171 ohms.

Problem hasn't come back for over a month now, so I guess it's fixed.

Thanks guys for your posts, would suck to have to troubleshoot this without the internet and forums like this one.

Cheers