I went through the same thing when I bought my 2002 E320 SW....*sigh*
It will depend whether your car is wired for a Timeport or Startac phone. Take it to a dealer & let them look at the bracket in the armrest - they can tell what model it will take. A replacement phone from them - if available is a rip-off so get one from a reputable seller on Ebay. It MUST be a Mercedes Benz badged phone (they have the chip which allows it to work with the integrated system). Just be sure the service provider on the phone (Sprint, Verizon, etc) is available in your area. Get the HEX or DEC# from the phone & call the service provider to be certain they can activate it BEFORE you buy it. Also, if you are in the USA and currently have a cell phone, you can have your phone # ported to the new phone.
Do you have the voice module? (a stalk on the right side of the steering column)
Kate - as to the cost, again in US $, about $200 on Ebay.
I have the voice module (in DC we get a ticket if it is not "hands-free") and it is AMAZING! Once you program the system it will dial name or number by voice, display who is calling, etc., keeping you from being distracted fumbling with a phone. I'll never have another car without it.
Thanks, Godiva, for the insight.
A trip to the local dealer resolved the issue.
They wanted $800 for the phone!!!!
Yikes!
Cell phone, less esoteric but a lot cheaper, looks like the best option for me.
I appreciate your help, G.
If Interested in the Factory MB cell phone kits..
Let me know.I Have Several (USED) with cradle and PSE
Also can get the Nokia 6310I that is Bluetooth
add the Hands free kit (V.A.)
And last MB has a UHI kit for several different types of Phones..Its Not a USA Item...But It CAN Be bought!
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