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Old 11-24-2007, 12:03 AM   #1 (permalink)
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Date registered: Aug 2002
Vehicle: 06' CLK 500 Cabrio, 01' CL 55, 01' CLK 430, 04' Civic
Location: SoCal, CA
Posts: 5,650
OT: My dealer continue refused to reset mine FSS when I brought my car in for........

warranty works. So I decided to give them an "F" on their customers satifaction survey. They were shock so the Manager e-mailed me. After a couple exchanged e-mails, they still refused to reset my FSS or even tell me how. I told them that they lost me as their customer. I will now have two other Mercedes dealers to go to. Here's the e-mail from the dealer............


Re: Reply to your recent survey submission
From: John deVries (jdeVries@mbescondido.com)
Sent:
Tue 11/20/07 7:04 AM

To:
Linh Nguyen (ldnguyen1970@hotmail.com)






.ExternalClass .EC_hmmessage P{padding-right:0px;padding-left:0px;padding-bottom:0px;padding-top:0px;}.ExternalClass EC_BODY.hmmessage{font-size:10pt;font-family:Tahoma;}


IF IT CAN BE RESET IT WILLTELL HOW IN YOUR OWNERS MANUAL
----- Original Message -----
From: Linh Nguyen
To: jdevries@mbescondido.com
Sent: Monday, November 19, 2007 5:36 PM
Subject: RE: Reply to your recent survey submission


Hello John,
I understood and this wasn't a problems until 2006 models. Is there a way I can manually reset it myself when I change my oil like on the older models? Thank you.
Linh Nguyen


From: JDevries@mbescondido.com
To: LDNGUYEN1970@HOTMAIL.COM
Date: Mon, 19 Nov 2007 19:42:57 -0500
Subject: Reply to your recent survey submission
Mr. Nguyen: Sorry for the confusion about you fss warning light. Mercedes Benz informs us the warning light reset is part of the flexible service and it is actually part of the factory recommended service. The resetting of the light is there to verify the correct factory services have been performed, and completed. John deVries Customer Service Mgr.

Last edited by linh : 11-24-2007 at 01:03 AM.
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Old 11-24-2007, 01:00 AM   #2 (permalink)
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Date registered: Aug 2002
Vehicle: 06' CLK 500 Cabrio, 01' CL 55, 01' CLK 430, 04' Civic
Location: SoCal, CA
Posts: 5,650
GOOD NEWS: The dealer said that it can ONLY be done with their computer......WRONG !!

I now discovered how to reset my 2006 CLK 500 Cabriolet FSS manually based on the old E500 procedure I found on MBworld forum....


I reset the FSS on my E500 today. I think the procedure is very close on the SLK350. BTW, there is more than one key sequence to get to the service menus.

Here's the steps on the E500:

1) Turn key to position 1
2) With the display in the "default" normal driving position, (this should be speed or temperature) press the reset button three times.
3) The display will now read the battery voltage
4) Press down arrow once to get to service menu
5) Press "-" (minus) three times until you highlight "confirmation"
6) Page Down (key next to arrow down) to advance to the next menu
7) You should see Confirm Full, Cancel Full, Cancel Items.
8) Turn ignition key to position 2 (I think you could do this anytime after step 4 above)
9) Press Page Down while Confirm Full Service is highlighted
10) You should get a message confirming success
11) Repeat Page Up (key next to up arrow) until you reach the standard display
12) Start the engine
13) Page up to the screen that normally says Service "X" in "NNNN" miles. It should read "Reading Data Please Wait".
14) After 30 seconds or so it will read "Service "X" in 13000 miles.


Here's the steps for my 2006 Clk 500 Cabriolet:

With the display in the "default" normal driving position, (this should be speed or temperature)

1) Put the key in the ignition
2) Turn the key on to ignition position (1 click only)
3) Within 3 second after the ignition is turned on to position 1, push the "reset" nob 3 times. A display Voltages manual should appear on your cluster.
4) Now turn the key to ignition position 2 ( 2nd clicks)
5) Use the arrow up/down command on your steering wheel to change your screen on your cluster until you see the "Services A/B" indicator on your cluster.
6) Within 3 seconds once you see the "Services A/B " indicator appear on the cluster, press and hold the reset nob for at least 3 seconds.
7) You now should see the "Service interval" manual on the cluster and it will ask you if you want to reset the "Service interval".
8) Within 3 second after you see the "service interval" manual appear on your cluster, press and hold the reset nob one more time for another 3 seconds.
9) You now should see a message appear "Service interval" has been reset.

I also discovered how to turn on/off the ESP completely for dyno test when I was going through trying figure out how to reset my FSS.

DYNOMOMETER ESP ON/OFF PROCEDURE:

1) Repeat steps 1-3 above
2) Use the arrow up/down on your steering wheel to change the screen until you see "Dynomometer testing" manual
3) Use the "-/+" on your steering wheel to turn the ESP ON/OFF for Dynomometer testing.

Since all 2006 models doesn't came with the oil dipstick and you can't really check it. I also discovered how to check the oil level as you would check your oil with the dipstick and know exactly how much oil is in your engine. Don't get confuse this procedure with the electronic on board oil level check like on the old models that only check oil level to see if the oil level is low or high. My new discovered procedure check to see EXACTLY how much oil is in your engine.

CHECK OIL LEVEL:

With the display in the "default" normal driving position, (this should be speed or temperature).

1) Repeat steps 1-3 (of the FSS service reset procedure)
2) Now use the arrow up/down command key on your steering wheel to change the screen manual on your cluster until you see
oil level "_/_" on your screen.
3) Now turn the ignition key to position 2 (2nd clicks)
4) The oil level "_/_" now will appear with a numbers. Mine showed 6.9 right after engine turn off and 10 mins later it showed 7.5

Last edited by linh : 11-24-2007 at 12:54 PM.
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Old 11-24-2007, 04:35 AM   #3 (permalink)
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Date registered: Jun 2006
Vehicle: SLK 320 BRABUS Modded
Location: Wales UK
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Well done for outwitting the dealer

The internet is a wonderful thing.
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Old 11-24-2007, 05:38 AM   #4 (permalink)
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Date registered: Nov 2007
Vehicle: S320
Location: Shenzhen PRC China
Posts: 3,940
Quote:
Originally Posted by linh View Post
I now discovered how to reset my 2006 CLK 500 Cabriolet FSS manually based on the old E500 procedure I found on MBworld forum....


I reset the FSS on my E500 today. I think the procedure is very close on the SLK350. BTW, there is more than one key sequence to get to the service menus.

Here's the steps on the E500:

1) Turn key to position 1
2) With the display in the "default" normal driving position, (this should be speed or temperature) press the reset button three times.
3) The display will now read the battery voltage
4) Press down arrow once to get to service menu
5) Press "-" (minus) three times until you highlight "confirmation"
6) Page Down (key next to arrow down) to advance to the next menu
7) You should see Confirm Full, Cancel Full, Cancel Items.
8) Turn ignition key to position 2 (I think you could do this anytime after step 4 above)
9) Press Page Down while Confirm Full Service is highlighted
10) You should get a message confirming success
11) Repeat Page Up (key next to up arrow) until you reach the standard display
12) Start the engine
13) Page up to the screen that normally says Service "X" in "NNNN" miles. It should read "Reading Data Please Wait".
14) After 30 seconds or so it will read "Service "X" in 13000 miles.


Here's the steps for my 2006 Clk 500 Cabriolet:

With the display in the "default" normal driving position, (this should be speed or temperature)

1) Put the key in the ignition
2) Turn the key on to ignition position (1 click only)
3) Within 3 second after the ignition is turned on to position 1, push the "reset" nob 3 times. A display Voltages manual should appear on your cluster.
4) Now turn the key to ignition position 2 ( 2nd clicks)
5) Use the arrow up/down command on your steering wheel to change your screen on your cluster until you see the "Services A/B" indicator on your cluster.
6) Within 3 seconds once you see the "Services A/B " indicator appear on the cluster, press and hold the reset nob for at least 3 seconds.
7) You now should see the "Service interval" manual on the cluster and it will ask you if you want to reset the "Service interval".
8) Within 3 second after you see the "service interval" manual appear on your cluster, press and hold the reset nob one more time for another 3 seconds.
9) You now should see a message appear "Service interval" has been reset.

I also discovered how to turn on/off the ESP completely for dyno test when I was going through trying figure out how to reset my FSS.

DYNOMOMETER ESP ON/OFF PROCEDURE:

1) Repeat steps 1-3 above
2) Use the arrow up/down on your steering wheel to change the screen until you see "Dynomometer testing" manual
3) Use the "-/+" on your steering wheel to turn the ESP ON/OFF for Dynomometer testing.
You get 10 out of 10 for this one.
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Old 11-24-2007, 05:32 PM   #5 (permalink)
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Date registered: Sep 2006
Vehicle: 2004 CLK 240
Location: Norfolk. UK
Posts: 770
Good post...

What happens if you screw up during the procedure ..? Can you switch off the ignition and start all over?
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Old 11-24-2007, 09:23 PM   #6 (permalink)
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Date registered: Aug 2002
Vehicle: 06' CLK 500 Cabrio, 01' CL 55, 01' CLK 430, 04' Civic
Location: SoCal, CA
Posts: 5,650
Quote:
Originally Posted by keyhole View Post
Good post...

What happens if you screw up during the procedure ..? Can you switch off the ignition and start all over?

Yup, you have to start all over again if you mess up. To start all over again, you don't just turn the ignition off, you have to remove the key from the ignition then insert it again.

Last edited by linh : 11-24-2007 at 09:28 PM.
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Old 11-26-2007, 09:20 PM   #7 (permalink)
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Vehicle: 2005 CLK200 Komp, 2007 R350
Location: Sydney, Australia
Posts: 662
Well done Linh!
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Old 11-26-2007, 11:05 PM   #8 (permalink)
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Location: SoCal, CA
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Quote:
Originally Posted by Mr_Ferrari View Post
Well done Linh!

Thanks !
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Old 11-29-2007, 08:55 PM   #9 (permalink)
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Date registered: Nov 2007
Vehicle: W209
Location: NJ
Posts: 2
this is great. hope this works for my 03 w209. i'll fill u guys in tommorow.
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Old 11-30-2007, 11:03 PM   #10 (permalink)
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Date registered: Mar 2006
Vehicle: 1998 SLK230, 2007 CLK350
Location: Hackensack, NJ
Posts: 4
Thank you

Thanks for the great info...your instructions made it possible to finally reset the service light on my 2007 CLK350!
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