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A-Service and B-Service

604K views 74 replies 53 participants last post by  explorerfl  
#1 ·
Just a breakdown of what's all included in A & B Services. Got the handbook from the dealership. Basically, you're paying an arm and a leg for inspections.

A SERVICE (~ $205.95 + tax) :

- Inspect and record tread depth, and correct tire pressure
- Rotate tires (excludes AMG, Sports Models, SLK, and vehicles with staggered wheels)
- Engine oil change and oil filter replacement
-Includes Mobil 1 synthetic oil
- Lubrication service
- Includes hood hinges, lock cylinders, striker
plates, sun roof tracks and top off all fluids
- Cooling system inspection
- Includes antifreeze protection level, hoses and
clamps
- Brake inspection
- Includes check of pad thickness and condition of
discs, fluids and lines
- Inspect heating and ventilation dust filter, replace if needed. (Replacement additional. Dust filter prices vary by model)
- Function check
- Includes warning lamps, headlights, exterior
lights, seat belts, windshield wiper and washer
- Inspect and lubricate throttle linkage
- Check and clean air filter
- Reset flexible service system counter


B SERVICE (~ $379.95 + tax) :

- Inspect windshield wiper inserts and service windshield washer system (Replacement of wiper inserts additional*).
- Inspect and rotate tires, record tread depth, and correct tire pressure. (Wheel balance additional*).
-excludes AMG, Sports Models, SLK, and vehicles
with staggered wheels
- Engine oil change and oil filter replacement
-Includes Mobil 1 synthetic oil
- Lubrication service
- Includes hood hinges, lock cylinders, striker
plates, sun roof tracks and top off all fluids
- Cooling system inspection
- Includes antifreeze protection level, hoses and
clamps
- Brake inspection
- Includes check of pad thickness and condition of
discs, fluids and lines
- Inspect heating and ventilation dust filter, replace if needed. (Replacement additional*. Dust filter prices vary by model)
- Function check
- Includes warning lamps, headlights, exterior
lights, seat belts, windshield wiper and washer
- Inspect and lubricate throttle linkage
- Check and clean air filter
- Reset flexible service system counter
- Inspect front axle ball joints; check steering play and power steering clutch; and rear differential levels
- Inspect Poly V-Belt for condition
- Inspect starting and charging system and service battery
- Inspect climate control refrigerant


* Not included in total
 
#2 ·
[:X] Thanks so much for this break down...I recently purchased an '02 C230 kompressor and I need a part B service...I'm not looking forward to it b/c here, in Miami, it's $409.95 for the part B.... That could go to a couple more pairs of shoes, but a lady's gotta do, what a lady's gotta do! Thanks again and at least I'll have a heads up and not look like a cute, clueless chick when I go to the Service Dept.


:)
 
#3 ·
While I just purchased a 2003 CLK320 that is about 8k miles from a B service does anyone know how to reset the flexible service counter? I had the oil changed and a full synthetic ( 9 quarts ) and filter cost me about $105. The rest of things that are listed I have covered in my mechanics 49.95 safety inspection.

Does it void the warranty to not have it done at MB?

Thx
 
#4 ·
Gator_CLK320 said:
While I just purchased a 2003 CLK320 that is about 8k miles from a B service does anyone know how to reset the flexible service counter? I had the oil changed and a full synthetic ( 9 quarts ) and filter cost me about $105. The rest of things that are listed I have covered in my mechanics 49.95 safety inspection.

Does it void the warranty to not have it done at MB?

Thx
i don't bother with the A or B services. I did the oil change and asked the dealer to reset the counter. Funny thing is, they did it once without question last year. When I asked them again last month after an oil change, they said that they won't reset it unless i get the service done (due to legal restrictions, BS).
 
#5 ·
Gator_CLK320 said:
While I just purchased a 2003 CLK320 that is about 8k miles from a B service does anyone know how to reset the flexible service counter? I had the oil changed and a full synthetic ( 9 quarts ) and filter cost me about $105. The rest of things that are listed I have covered in my mechanics 49.95 safety inspection.

Does it void the warranty to not have it done at MB?

Thx
Changing your own oil will not void the warrantee. My 2002 has the procedure to reset the flexible service counter in the owner's manual. It may be similar on a 2003. On a W208, the flexible service counter is reset as follows:
 

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#6 ·
^^that is what i needed..thank u
 
#12 ·
B Service under warranty pre-'05?

Folks:

Just bought an '05 CLK 500 Cab with 31k miles. I called the local MB dealer today to find out about warranty and service, etc. I am 2600 miles from B Service, and was told by the dealer's service mgr that on '04s and prior, the A and B services are covered by warranty. Anybody else confirm that?

Thanks in advance.
 
#32 ·
Folks:

Just bought an '05 CLK 500 Cab with 31k miles. I called the local MB dealer today to find out about warranty and service, etc. I am 2600 miles from B Service, and was told by the dealer's service mgr that on '04s and prior, the A and B services are covered by warranty. Anybody else confirm that?

Thanks in advance.
I have 2005 CLk500 convertible and service B is not covered by the warranty. That is what I was told about two weeks ago. Hope it helps.

Vlad.
 
#13 ·
pcohen15 said:
Folks:

Just bought an '05 CLK 500 Cab with 31k miles. I called the local MB dealer today to find out about warranty and service, etc. I am 2600 miles from B Service, and was told by the dealer's service mgr that on '04s and prior, the A and B services are covered by warranty. Anybody else confirm that?

Thanks in advance.
Well I have an 02 CLK430 and prior to the waranty expiring, my dealership did my services under waranty. In fact just before the waranty expired, they did one early, just so I didn't have to pay for it. And on top of that, my service manager told me to bring my car in prior to the waranty expiring so they could give it a good going over under waranty.
 
#14 ·
Resetting service b

Insert the key to position 2. Using thr multifunction menu button on the left of the steering wheel, scroll to the ambient temperature screen. Now using the up arrow button scroll to the next service due screen(wrench symbol). Press and hold the "reset button for 5 seconds until says service reset. Then press reset for three seconds. You are done. This will absolutely work!
 
#20 · (Edited)
#22 ·
That would be a question for the ML group not the CLK group, try over there. Welcome to the site though. :D
 
#24 ·
No, A and B are the only levels of programmed maintenance. The longest you can go without servicing is two years, assuming your mileage is low.

Paris might set the record for most expensive Assyst servicing. The shop rate being at 99 euros per hour plus 19.6% tax has a lot to do with that. Then there's plain old greed....

So I got reamed. But I figure it's worth it since the stamp in the maintenance book keeps me in good graces for the Mobilife program - that's thirty years of free tows if the car ever breaks down/can't start for mechancial reasons, and thrity years of rust through protection. Does MBUSA offer the same?
 
#25 ·
Paris might set the record for most expensive Assyst servicing. The shop rate being at 99 euros per hour plus 19.6% tax has a lot to do with that. Then there's plain old greed....
That's not expensive mon ami ...

How about Robinsons Mercedes of Norwich who charge 197 GBP per hour for labour? Plus 17.5% VAT! There's no way I would let them do a simple A or B service for me.
 
#26 · (Edited)
Wow! Those hourly rates might even make some lawyers blush!

My dealer charged me 2.2 hours for the A service, including changing the brake fluid (strongly recommended by my counselor-salesman since it had been two years).

Had the same job been done at your 'stealership' the total bill would have been over a thousand dollars!

And I bet the tech can easily knock this job off in less than an hour!
 
#28 ·
I was 130 days past my B service and the REALLY sad part is that the reset info is in the f'in manual :) as I just discovered in this thread.

I've only had the friggin car and manual for 8 years and I'm just now starting to find out what this CLK can do since the warranty (4 + 4 years) ran out 3 months ago.

Only took me 8 years to find out that I could open and close all the windows from outside the car with the key. duh!?!?

... it took me 8 years to discover I could change the battery in the key - now I don't have to stand 2" close to the car to get it to lock :) 4 years ago, Mercedes North Miami got me to spend $300 on a second key by saying the battery couldn't be changed on my original key. Pure Lies.

A couple of weeks ago I went over a bump in the road and the roll bar (rear headrests) deployed. They shoot up atound 12 inches - the pricks at Mercedes North Miami told me the roll bar could only be "reset" at the dealership with the "computer" - I just read in the manual that you can do it by holding the button up for 8 seconds... and then pressing down as normal...

Why do people lie??? (retorical question)
 
#29 ·
Only took me 8 years to find out that I could open and close all the windows from outside the car with the key. duh!?!?

... it took me 8 years to discover I could change the battery in the key - now I don't have to stand 2" close to the car to get it to lock :) 4 years ago, Mercedes North Miami got me to spend $300 on a second key by saying the battery couldn't be changed on my original key. Pure Lies.

A couple of weeks ago I went over a bump in the road and the roll bar (rear headrests) deployed. They shoot up atound 12 inches - the pricks at Mercedes North Miami told me the roll bar could only be "reset" at the dealership with the "computer" - I just read in the manual that you can do it by holding the button up for 8 seconds... and then pressing down as normal...

Why do people lie??? (retorical question)
FYI how do you replace the key battery? I just got a 2000 CLK430 and am learning as I go. :)

The owner lost the manuals so I have a set coming off Ebay so I'm flying blind for a while.

I read your comment about having to put the key 2" from the car and that hit on exactly what I have to do. heh
 
#31 ·
Service B for 2005 Mercedes C230 K

I found a service business close to where I live in Anniston, AL called Southern Star Motor Co., Inc. They only work on high end luxury cars. I had the Service B done on my 2005 Mercedes C230 K for $180.00. That is a bargain considering the Mercedes dealership wanted almost $400.00 to do it. I'm very pleased with these guys and if you live any where close to this area, I highly recommend them.
 
#34 ·
I found a service business close to where I live in Anniston, AL called Southern Star Motor Co., Inc. They only work on high end luxury cars. I had the Service B done on my 2005 Mercedes C230 K for $180.00. That is a bargain considering the Mercedes dealership wanted almost $400.00 to do it. I'm very pleased with these guys and if you live any where close to this area, I highly recommend them.
We have a similar service facility in Mobile, AL: Bodiford's Automotive. They have my '03 CLK430 right now for the B service and gave me a preliminary quote of "around $200." They have an outstanding reputation.