Does TeleAid work in the country?

[Bellavance]

I've noticed that TeleAid will not work properly in the country. It says there is not digital signal, then tries to connect in analog, then gives up. I would like to know if my unit is defective or if this is normal.

Thanks.

Pierre

[Bellavance]

After writing the previous message, I noticed the Audio & Telematics Forum, and put my question there. Should I now delete the present thread?

Thanks.

Pierre

[Bellavance]

I have problems connecting with TeleAid at 30-40 miles from Montreal, which doesn't look right.

I'd like to know who supplies their cellular signal in Canada, to see if I'm off their coverage map or if my unit is defective..

Pierre

[MY2008ML350]

Originally Posted by Bellavance

I have problems connecting with TeleAid at 30-40 miles from Montreal, which doesn't look right.

I'd like to know who supplies their cellular signal in Canada, to see if I'm off their coverage map or if my unit is defective..

Pierre

Try this link:

Mercedes-Benz USA, Mercedes Care, Client Care, Tele Aid

[Bellavance]

I can't see what this has to do with my problem. My car is a 2008 C Class, so it already has Digital technology.

Originally Posted by MY2008ML350

Try this link:

Mercedes-Benz USA, Mercedes Care, Client Care, Tele Aid

[Bellavance]

Can anyone tell me who supplies cellular service to TeleAid in Canada? I've asked TeleAid and they don't even know !!

[MY2008ML350]

Originally Posted by Bellavance

I can't see what this has to do with my problem. My car is a 2008 C Class, so it already has Digital technology.

Sorry, was only trying to help you

I googled Teleaid Canada and found that Mercedes-Benz Canada, Inc. uses ATX Group, Inc. as its Tele Aid service provider. No mention of who's the cell provider.

[Bellavance]

No harm done.

I think ATX also supplies TeleAid in the USA, while Verizon supplies the cellular service. In Canada, I'm starting to think it could be Bell Mobility.

Originally Posted by MY2008ML350

Sorry, was only trying to help you

I googled Teleaid Canada and found that Mercedes-Benz Canada, Inc. uses ATX Group, Inc. as its Tele Aid service provider. No mention of who's the cell provider.