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Old 07-27-2011, 12:54 PM   #1 (permalink)
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Question Help me! Hatch is not locking

I own a 2007 ML350, lately my automatic rear hatch decided to go crazy. sometimes when I close it the lock engages, sometimes not! Sometimes I can reopen it, sometimes I hear that it tries to open but nothing happens. I was believed the problem was the lock mechanism so I lubricate it, but no luck.
I was thinking about buy a new one but since is 200$ I would like to know if you guys know something about this problem.
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Old 07-27-2011, 02:16 PM   #2 (permalink)
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Originally Posted by zollicri View Post
I own a 2007 ML350, lately my automatic rear hatch decided to go crazy. sometimes when I close it the lock engages, sometimes not! Sometimes I can reopen it, sometimes I hear that it tries to open but nothing happens. I was believed the problem was the lock mechanism so I lubricate it, but no luck.
I was thinking about buy a new one but since is 200$ I would like to know if you guys know something about this problem.
I have a similar problem, but not nearly as severe. I would see if the dealer can adjust it first. I have a feeling that is the issue.
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2012 ML350 BE - Arctic White/Black Premium Leather/Satin Ash
Packages: Premium 02, Lighting, Sport Interior, Dynamic Handling, Panorama Sunroof; Options: hitch; MBTex dash, black h/l, sport seats, pass thru
2008 M3 Coupe- Alpine White/CF roof/Fox Red (2015 M4 on pre-order)
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Old 07-27-2011, 07:34 PM   #3 (permalink)
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Mine used to close, but not lock. Apparently this is a fairly common issue. I took mine to the dealer and they "adjusted" it. It's been perfect since. Mine was still under warranty.
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Old 07-27-2011, 08:15 PM   #4 (permalink)
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May I ask you how much did the dealer charged you and what did he fix?
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Old 07-27-2011, 08:20 PM   #5 (permalink)
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May I ask you how much did the dealer charged you and what did he fix?
He said it was under warranty. I think the fix involves just adjusting the catch.
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Old 07-27-2011, 08:26 PM   #6 (permalink)
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He said it was under warranty. I think the fix involves just adjusting the catch.
Correct on both points.
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