BenzWorld Junior Member
Date registered: Nov 2010
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What's acceptable delivery mileage?
I recently ordered a new ML350BTC which had to be shipped from another dealer. Home dealer traded one of their MLs for the away dealer - basically their car rolled off truck and my car rolled on.
Today I went to finally pick up vehicle after prep, docs etc have been completed.
To my surprise (and the salesmen whom I had purchased from before) during the inspection, the car had 307 miles on it.
I have purchased many new cars in the last 20 years. All have had under 30 miles. I'm pretty picky about buying new because that's what I'm paying for - a new, unblemished, car that I break-in the way I want and know the history from day 1.
The car has a paint chip on the hood and a cm long scratch on the front spoiler. A bummer really as I am admittedly anal about my cars, also keeping a driver's log in each car. The sales manager got involved and is going to contact the originating dealer for an explanation. I told them despite having the desired color and options, had I know the car would have came with that much mileage, I wouldn't have taken it.
I'm not sure how best to address this as I wanted a new car not one close to new. Besides given the originating dealership's failure to disclose mileage, I have no way of knowing if the car may have been hit, in an accident, driven hard for the first 300miles.
Any thoughts, comments, suggestions on what to do next would be very welcome.