After getting the Nav System installed I asked about the subcritption to save a little money on update disc's, MB decided to do ayway with it so they can charge more for annual disc that we will have to buy from MB Dealers. Here is the link to the Nav Update site they reference on the DVD case for updates.[:(!]
https://www.navteq.com/navup/
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Packages: Appearance (Pewter/Charcoal), Lighting, Entertainment, Comfort and Sunroof:
Options: Hitch, Heated Seats, Rear Airbags, Parktronic, Power Liftgate, Frt & Rr Stainless Steel Skid Plates, DVD Nav Sys, IPod Kit and Craddled Phone Kit
Mods: Hoen Titanium H-7 High Beams, All Weather H-11 Fogs, 5000k W5W Standing Lamps, Chrome Door Lock Pins & Hood Fins, Brabus Monoblock IV 20" Wheels with Hankook Ventus ST RH06 275/45 Tires, Brabus Custom Suspension 164-016-00 and SS Side Bars
I'm not sure. I ordered the Nav subscription for my '03 ML back in October of 2004. First they were going to have the update in July of '05, then November, then January. When I called in December to ask for a refund they send that they didn't offer refunds on subscriptions. I asked them to switch it to the new vehicle and they said they couldn't do that because they no longer sold subscriptions. (I guess they were getting too many customer calls.)
I finally got a hold of a nice lady who said that she could give me a refund. A few weeks later I called and the DVD had already shipped but the lady I talked to issued a return authorization number and said that they would cut a check.
My observation is they have all of the classic signs of a business that has more business than it can handl