What's the MBUSA CAC e-mail address again? - Mercedes-Benz Forum
 
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#1 (permalink) Old 12-17-2001, 09:15 AM
JohnN
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What's the MBUSA CAC e-mail address again?

I left it at home, and all their websites have that annoying web page to send them an e-mail - as if we can't master the e-mail client (or more like, so there's no paper trail?).<br> <br> Anyone know what it is? I'm pretty sure there was a CAC in it.<br> <br> Thanks,<br> -J
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#2 (permalink) Old 12-17-2001, 11:42 AM
Drew
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Re: What's the MBUSA CAC e-mail address again?

What's CAC, John? Customer Assistance?<br> <br> BTW, did you get your camera back from your brother this weekend, or is he still hording it? ;-)
#3 (permalink) Old 12-17-2001, 12:04 PM
JohnN
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Re: What's the MBUSA CAC e-mail address again?

Yep - Customer Assistance Center - it was the e-mail that was listed on the Owner Satisfaction Survey that MB sent out.<br> <br> I left it at home, so I'm stuck - can't send my complaint about the missing 02's wood trim to them.<br> <br> BTW - the camera - my brother apparently felt it necessary to drive back to Philly and not drop off the camera in between (grrrrr). I'll definitely have it back before Friday - once I do, I'll grab some of those pics.<br> <br> Too bad Photopoint is gone.... I could've posted 'em there.
#4 (permalink) Old 12-17-2001, 12:20 PM
MikeT
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John, it's CACINTERNET@MBUSA.COM.

#5 (permalink) Old 12-17-2001, 12:22 PM
JohnN
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There ya go!

Thanks, Mike
#6 (permalink) Old 12-17-2001, 03:58 PM
MikeT
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Drew, had a chance to get a price on the wood trim for the rear A/C area?

My last quote from the dealer was a whooping $254. Thanks ;-)
#7 (permalink) Old 12-17-2001, 04:02 PM
Drew
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Re: Drew, had a chance to get a price on the wood trim for the rear A/C area?

Mike, unfortunately no. The half of the dealership lost power last Friday due to the heavy winds, and hence their computers were all down.
#8 (permalink) Old 12-17-2001, 04:53 PM
Drew
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Mike, I just checked and they don't have a price yet...

However, he did say that the wood parts are pretty pricey, but still, $254 is a lot!
#9 (permalink) Old 12-17-2001, 05:33 PM
MikeT
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Thanks Drew. Let us know if you should know more.

#10 (permalink) Old 12-17-2001, 06:20 PM
Drew
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Will do, Mike. Darn, I forgot to ask for the part #s.

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