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Old 08-06-2003, 09:46 AM   #1 (permalink)
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Date registered: Oct 2002
Vehicle: 2006 ML 350.
Location: Guelph,ON. Canada
Posts: 2,324
Had my shocks replaced.....

l had all 4 of my shocks replaced under warranty today....l have a 99 ML 430, and they replaced them with the latest ones(the new valving helps, quite a bit)...What a freakin difference!!!!l went over some train tracks and just one quick thud..that's it....Can you believe it....Shocks under warranty for 120,000 KM's..incredible..Go figure...some items...such as trim falling off, they give me a hard time, but shocks...no problem Mr. Rodrigues.....Oh well...here's to a smooth ride...almost feels like a uni-body......
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2006 : Cubanite Silver ML 350 : 24,000 KM
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Old 08-06-2003, 10:25 AM   #2 (permalink)
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Date registered: Jul 2002
Vehicle: ML320/C320 Sprt
Location: Chula Vista,California
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Same here:-)


I had mine replaced last year...remember the rock and rolling complaint[:D][:D][;)]I think a few of us had the dealer replaced our shocks and spring for FREE.[;)][;)]
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Old 08-06-2003, 10:29 AM   #3 (permalink)
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Date registered: Aug 2002
Vehicle: 2001 ML430 White
Location: Fort Worth, TX
Posts: 284
How do you know if you have shock problem? ...

How do you know if you have shock problem?
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Old 08-06-2003, 10:31 AM   #4 (permalink)
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Date registered: Dec 2002
Vehicle: 05 C320 4MATIC
Location: Garden State
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That is great! If you run your tire pressure a bit lower, your ride will even be smoothr


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Old 08-06-2003, 10:39 AM   #5 (permalink)
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Well, they did an Old trick...


they rocked my ML side to side on all corners and if it bounch 3-4 times after rocking, your shocks should need replacement and if your shock have a sign of leakage, but on mine I don't, it 's just bouncing too much. I took the Head Foremen with me and let him drive and he felt the excessive rocking,, ruled out they need to repplace the whole thing..shocks and spring[:)][;)]
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Old 08-07-2003, 12:21 PM   #6 (permalink)
ACW
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Date registered: Aug 2002
Vehicle: 1999 ML430
Location: New Jersey
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100,000 mile warranty?

I also have a MY1999 with a bit of a rough ride. You must be past the 4 year mark for the warranty, right? What's the story with the 100,000 mile warranty on the shocks?
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Old 08-07-2003, 12:32 PM   #7 (permalink)
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Date registered: Aug 2002
Vehicle: '98 ML 320
Location: Marblehead (Boston) MA
Posts: 72
Re: Had my shocks replaced.....

I called today about getting my shocks replaced, and they gave me a hard time....they couldn't believe that my '98 ML320 could possibly need shocks yet! They almost made me second guess myself...how do I know if mine are still covered under warranty (I bought mine used)....

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Old 08-07-2003, 01:14 PM   #8 (permalink)
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Vehicle: Black 2005 ML 500
Location: Houston, TX
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I guess my Houston MB dealer people are from another planet since they will never

I guess my Houston MB dealer people are from another planet since they will never do something like that..

My dealer says they would only change the shocks if they are leaking.. The shocks were great when I first bought my ML and after 10,000 miles, they were bouncing all over.. I almost tend to think that they swap mine with some old ones, since they begin to act like that after a service problem visit which they took many days for something that should have taken an hour to two hours max... Although, that may be just my paranoia... [:)]

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Old 08-07-2003, 01:26 PM   #9 (permalink)
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Re: 100,000 mile warranty?

Quote:
I also have a MY1999 with a bit of a rough ride. You must be past the 4 year mark for the warranty, right? What's the story with the 100,000 mile warranty on the shocks?
120,000 KM's not miles.....Your basic warranty is 4 year 80,000 KM, but your powertain warranty is up to 120,000 KM...that is what my SA told me....My ML was basically bottoming out over Train tracks....so they replaced them..no questions asked..
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