anyone know the website that mercedes dealers use to check your service history ... is it netstar ? - Mercedes-Benz Forum

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Old 08-20-2002, 09:40 PM   #1 (permalink)
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anyone know the website that mercedes dealers use to check your service history ... is it netstar ?

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Old 08-20-2002, 10:23 PM   #2 (permalink)
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Are you sure it is a web site. It could just be a big mercedes database.
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Old 08-21-2002, 08:01 AM   #3 (permalink)
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Its an auto dealer database, I believe

Holds primarily MSRP and service history info. It may be accessible from the Web but you will likely need a dealer login and PW.
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Old 08-21-2002, 09:26 AM   #4 (permalink)
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I think that...

NetStar is the system which dealers use to obtain ordering information and such about vehicles, not what they use to obtain the service history on a vehicle.
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Old 08-21-2002, 09:34 AM   #5 (permalink)
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If I recall, routine service info is only stored at the dealer and is not

available to other dealers. Factory recall info/repair is available. I do not know what databases are available for warranty repairs-there must be something because parts replaced under warranty only have a one year warranty.
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Old 08-21-2002, 09:58 AM   #6 (permalink)
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Most of the Netstar reports I've seen on used Mercedes'

have the service history included in the back of the report. I am not sure if every dealer participates though. I found this out when shopping for a used 2002 ML320. All of the Netstar reports I received from dealers across the US had service notations, even for cars that they did not sell new. The one I purchased also had service history notations at the bottom of the Netstar report. It had service notations from Park Place Motors in TX but I bought it from Plaza Motors in MO.
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