Originally Posted by xaliscomex
Called MBZ over the phone and asked for a quote on replacing rear window seal. After 5 minutes on hold they told me they would charge me 445.00 dollars. They also said that they would not do it and that they use an outside independent glass shop. I said thanks and never called them back. I had my original mercedes seal replaced for 80.00 dollars at a window/glass company in the valley. I guess MBZ saw an opportunity...Im sure they charge differently when there are mechanical issues...Maybe
100% mark up on parts and sub-contracts is more than common. I would respect him for telling you he would sub it out. That's his way of telling you to shop around. It's kinda like going to get body work done at a mechanics - he would send it to a body shop also.
Your post about him ads to his credibility in my opinion.