Date registered: Mar 2006
Vehicle: Older, 4 wheels, Functioning Stereo
Location: Sacramento, CA - US
Mentioned: 0 Post(s)
Quoted: 3 Post(s)
Here's my local experiences:
Elliot's - The owner Robert is fantastic. However, a couple of his techs and and the receptionist have a pretty dismissive attitude. Trying to get ahold of Robert to clarify the issues is like trying to reach the Pope. Not worth the effort considering the other choices around town.
Bertini's - Mixed results. I've recommended them and they've worked out great. They seem to really know their stuff and be nice/professional. However, when I asked about getting the fluid changed on my ABC system, the guy said "Why would you want to do that? Just wait until there's an actual issue". Maybe he thought I was talking about ABS? Either way, I have another shop...
Dobson's - These guys are fantastic. They really know SL AMG, they're friendly and, more than anything... don't believe in throwing money at it needlessly. I was actually told about a couple of normal wear issues, but that they were not anything to worry about right now. Much better than Elliot's, who basically acted like my wife was driving a time-bomb, expected to explode within 5 blocks (again, a tech, not the owner).