So I took the car in because it was shaking after braking after a long drive. He diagnosed it as an ignition coil. Cost of coil $71, cost of labor he charged me for two hours which I thought it could have been diagnosed and replaced for one hour's labor.
Then without my knowing it, my aunt asked him to replace the spark plugs on the car. There are 8 spark plugs on a c230 sport. They cost about $7 each at Kragen for the appropriate ones. So that's $56. He charged us $130 to install them all.
In short, the new guy Vick over-charges on labor. He seems competent and has been in the Mercedes game for 29 years. But I don't feel like paying $130 for installing spark plugs again, nor extra labor to do things like ignition coils.
So Vick bought the shop from Enrique, or is he now the chief of operations, and the shop is still Enrique's?
Did you mean he charged 130$ in labor, or 130$ including the spark plugs? That ignition coil, how much work is that? How did you know it could be done in one hour, not two?
I'm asking these questions for information, not because I doubt you.
I know one shop on Lincoln in Venice that's good. When I bought my current car, Enrique was closed for vacation, and I went there for the pre-purchase test, and had a good impression. I found it through Benzworld, just as I found Enrique.
It's a pity. I got so used to going to Enrique. Usually, going to the mechanic is like going to the dentist, but Enrique made it a good experience.