BenzWorld Junior Member
Date registered: Feb 2012
Vehicle: 2004 C230 4 cyl. supercharged
Location: Philadelphia, Pa.
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
Sorry for the length. I have calmed down a LOT.
I took out my CD player LAST Friday. I sent autotoys.com an e-mail on how to proceed. They said 'If you have an existing cd changer in the car, you need an optical loop no matter where you are installing it. In the glove or behind the radio.
That part can be found here ....' It doesn't come with the kit.(why would it) I go to the site and scroll down and down. O, there is the SAME looking product with a WORD changed, I need that. SO. I can't proceed with the install because I don't have the loop and can't take out the radio because I don't have the star tool. Autotoys does have video's available, O, you have to have gmail too. I don't have gmail and really don't want it. Bottom line is I HAVE to buy the loop and get gmail.
I order the loop. I get an e-mail that my order was canceled. I get another e-mail saying use this code and get free shipping. COOL, Thanks! I go back to reorder and they had a price increase! This is all within 2 hours! I ask and I get back. Yes, that is the new price, sorry. But you are saving over 10 in shipping. REALLY!
INSTALL: I still don't know if this is a passive device. This is from tech support: 'The power does NOT plug it. You need to tap it and then wire it to the right wires off the dension harness'. Tap it..... tap what? 'right wires'. In my benze there is red, brown green. Dension, red black purple. NEVER got a response to that one.
From Richard Ho, 'We answered your question. Stay within the ticket. If you cannot understand the answers, we recommend professional installation. The power plug DOES NOT plug in nor should you expect it to, it is not a mercedes part.'
Just like the FAQ, Words are put in but no questions are answered.
No more purchases from them.
This LOOKS like it will be cool. Now getting it working is the key.