I have had no dealings with this seller but as far as install is concerned, I too can offer a few pearls of wisdom. I have installed four convertible tops and they can be a total nightmare. I now know how to do them but have zero desire to ever do it again. I have an Auto Upholstery that I've been using for years and they only charge me $350 for convertible top installation. Whenever I see people who say they got a great deal and paid something like $800 for install and $1,200 for the top, I always want to laugh. You can get great deals on tops and excellent prices and quality installs. I usually walk away from a top and install for around $700-800. I have used convertibletopguys.com for many years and have always been impressed with their service and quality tops!