It's one thing when you suggest that I assign life like qualities to inanimate objects. It's another thing to suggest that I'm lying even though you weren't there to witness the incident. So, I really don't give a shit what you believe. You can believe what you like.
But, you failed to address my point. I don't think you're stupid enough to insult someone's auto when they call your store. You're in business to make a living. If you don't carry that part for that particular car, it would still be in your best interest to be kind to your customers. It doesn't hurt to say, 'hey those 380SL's have a known problem with the timing chains, etc'. It wouldn't be wise to tell your customer, "I don't understand how anyone in their right mind would buy a 380SL?" I'm sure you see the difference. So, kindness goes a long way in customer service. You never know when they will be back for something else.
Best Buy is the 'Geek Squad', remember? They claim to be able to help you with any machine. Best Buy's employees are obviously trained by their technical guys to be abrasive to Mac owners. I've not met one PC tech who didn't seize the opportunity to insult either the Macs or the people who buy them ("Who in their right mind . . ."). So, I have a choice. I can either listen to this shit every time I go in there or I can place my order with Other World computing and get my product the next day, which is what I did.
So the bottom line is, if a discussion is on this board about PC vs Mac, then I'm going to be passionate in my assertion that PeeCees are pieces of shit. However, if I'm ever going to be in the business of fixing someone's machine, I think I could be a little more eloquent in speech when trying to help someone with their inquiry.
You provided two conflicting accounts of this incident, they cannot both be correct. Am I missing something?
I am not defending Best Buy or some snot-nosed kid who works there. I'm just saying you take this shit extremely personally. I believe mlfun summed it up quite nicely with his prior comment. In any case, I wouldn't go to Best Buy for Mac products either, if my experience was that they don't carry such products. But if I were looking for a 32" flat-screen TV, and Best Buy had the product I wanted for the best price, that's where I'd go -- in a heartbeat.
Get over it. It's just a machine, and apparently a machine that's right for you. That doesn't mean that it's right for everyone or that you should build an alter and pray to it. Same goes for cars. If one car were right for everyone, there would only be one kind.