Originally Posted by Botnst
Now would you say that a customer and a company is analogous to a citizen and his country? I think that fails on several grounds. First, a closer analogy would be stockholder is to company as citizen is to country. A customer is more closely analogous to a visiting alien. Legal aliens have some of the rights and privileges of citizenship, but certainly not all. For example, citizens and stockholders may take an active role in changing laws or rules while aliens and customers generally may not.
Do you see where I'm going with this?
I do and the analogy of a customer is a good one. Most companies view the customer as a visiting alien. If he remains........fine.........if not.......well so be it. My latest example of this behavior is painfully reinforced during my recent visit to Home Depot.
However, as a practical matter, a citizen of a country, or a stockholder of a corporation (with 100 shares) has, effectively, the same amount of clout with respect to changing the rules as the customer of a corporation or a visitor to a website. We all can complain bitterly regarding specific policies that we are not fond of on a website, or in a corporation, or in a government for that matter. Without substanstial support from others who think like we do, our net effect is a big zero.
So, although my analogy might be technically incorrect, the effect is the same. If you don't like your country, your corporation, or you internet website, you're free to leave it, or you're free to complain bitterly about it............your choice.
I remain a bit perplexed as to your laissez-faire attitude with respect to the website, but your passionate responses when confronted with government polices that you are not in agreement. The end result is largely the same.