Date registered: Jan 2006
Vehicle: 190E 3.0
Location: Kent, England
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
RE: Just having a rant
Filling out the form as we speak. At least then I will not have to deal the the rude indian call center.
I have always had fully comp insurance thinking that it was a better cover and they would sort everything out, but I think I would have been finacially better off if I had of paid to repair the van aswell and not bothered with an insurance claim.
They must save so much money by acting like this and if I wasn't so stuborn then I would just be another victim. It sound like almost common pratice and us premium payers are powerless to do anything about it. Well lets hope that the ombudsman can sort something out. Fingers crossed.
The freezer van involved is also insured with the same company and probably have a fleet insured with them. Mmm influencing decision maybe.
Before we cancelled the policy I checked the details online, under claims it read "conflict of right of way at cross road" WTF??? It was on a narrow one way road about 100meters from a T junction.