||LinkBack||Thread Tools||Display Modes|
RE: MERCEDES HERITAGE GONE?
the annonymity of a crowded, large city with a network of a couple authorized dealers may help the interactions be more positive. it can also do the customers disservice because of long, busy hours and such.
the small town small dealer thing is supposed to be the best. youre supposed to know your salesperson by name and have some kind of relationship with them. i think this is increasingly rare.
my family was way into chryslers in 1995-1997, we bought 2 neons, a dakota, a ram, an intrepid and a grand cherokee from the same salesman. he lived across the street, one house diagonally from us and we never knew. he never invited us over for barbeque and i still wonder why... that man made plenty from those sales, it would have been the polite thing to do.
was i expecting too much?
oh, but those are pre-merge chryslers, i guess theyre not important.
when ive visited mercedes here to buy parts or to look around, theyre not terribly friendly. they come out, look at my car, shake my hand and say "nice to meet you, im going to go do my work because i know youre not going to buy anything" to themselves.
i dont mind because im really not going to buy one heh heh but whenever the parts people arent nice, when the sercice cashiers are too busy to check you out and wal mart checkers are more friendly, i do mind.
how many of youall have used the roadside assistance program? lets hear about that facet of this issue.
i had one guy when my fuel gauge was wrong and he was a sweetie pie; put me in his warm m class while ever he filled my fuel, primed it and even climbed in and started it. great.
the second time my battery went dead and i had to wait forever for some guy to show up making excuses about the jump box not being strong enough and someone else hadnt charged it. he couldnt jump my battery because of electrical doodads.
doodads bad. not so much power motors, but those overly complex star trekesque integrated entertainment and drive assist sorta computer and sensor on every piece of the car doodads.
This signature removed to protect the innocent.
|Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)|