Phone assistance cheatsheet - Mercedes-Benz Forum

 
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post #1 of 8 (permalink) Old 11-26-2005, 07:04 PM Thread Starter
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Phone assistance cheatsheet

How to get a human being on the phone!

http://paulenglish.com/ivr/


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post #2 of 8 (permalink) Old 11-26-2005, 07:12 PM
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RE: Phone assistance cheatsheet

That's awesome, thanks.

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post #3 of 8 (permalink) Old 11-26-2005, 07:44 PM
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RE: Phone assistance cheatsheet

Thanks snips, very good.
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post #4 of 8 (permalink) Old 11-26-2005, 07:56 PM
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RE: Phone assistance cheatsheet

Paul English was also featured on Tucker Carlson (MSNBC) to discuss this topic. The list is very useful, use it all the time.

Thanks, D.
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post #5 of 8 (permalink) Old 11-26-2005, 08:01 PM
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RE: Phone assistance cheatsheet

That's an awesome list. I used to find myself spending 15 minutes just getting through all the menu options and finally getting to someone. Sometimes it redirects me to the main menu and I have to start the whole process.

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post #6 of 8 (permalink) Old 11-26-2005, 08:08 PM
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RE: Phone assistance cheatsheet

The company I work for uses UPS to ship meds. They screw up all the time. Whenever I call their new voice line I start saying things like "I want a fucking operator---NOW!" and "DHL is looking really good now.....". I swear I get through faster.
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post #7 of 8 (permalink) Old 11-26-2005, 08:39 PM
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RE: Phone assistance cheatsheet

someone told me a while back no matter who it is, just jam their line by pressing 0 repeativley and it will ultimately take you to a live person. since then I've tried it several times and it always works.

good info!
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post #8 of 8 (permalink) Old 11-27-2005, 12:57 AM
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RE: Phone assistance cheatsheet

Quote:
yoseyman - 11/26/2005 10:39 PM

someone told me a while back no matter who it is, just jam their line by pressing 0 repeativley and it will ultimately take you to a live person. since then I've tried it several times and it always works.

good info!
but 0 is the default code for operator line in many phone systems!!

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