Date registered: Jul 2003
Vehicle: 2001 C240
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I recently bought my first MB from a friend, it's a 2001 C240 and is still under warranty....
I recently bought my first MB from a friend, it's a 2001 C240 and is still under warranty. It drives fine, except I notice some noises. I wanted to have it check because of (1) I hear a grinding sound whenever I move the shifting gear, I'm not sure if there is a technique to avoid that. The noise is apparent when you are not confined inside the car, i.e., when the car door is still open, and (2) when driving up or down a slope, I hear sound coming from the back of the car, as if there is some loose metal shifting around. I checked the trunk and there is nothing in it. So, I started calling MB dealers in the NJ area, lo and behold, one of the dealers is giving me a September appointment and when I asked for a Saturday, I was told it is reserved only for people who bought their cars from them. All of them informed that loaner cars are available for those who bought their cars from them. Is this the norm in all dealerships ? I was under the impression that since it's a MERCEDES, customer service would be excellent. Can someone recommend a good MB dealer for service or any independent service center in the NJ area. Thank you so much.