Date registered: Dec 1998
Mentioned: 0 Post(s)
Quoted: 2 Post(s)
Re: S.F. Bay Area MB Service Depts.
Every service dept has a bad apple or two, making most service departments about equal. The key is to find a service writer/advisor who is willing to go the extra step for you. I've worked with a few different advisors at MBZ of San Francisco and got a new one each time I was unsatisfied. I have been using Steve Billera at the Clay street location for about four years (with four difft cars 190/E/MLx2) and have been very happy with his help and advocacy. Give him a try and let him know Eddie with the white 02 ML320 suggested him.