Date registered: Nov 2010
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Mercedes not selling extended warranty ELW
I just bought a used ML350 which still has 10k miles to go before Mercedes factory warranty expires, after 18 months. I have been checking with Mercedes dealers to buy Extended Limited Warranty (ELW) but I am getting a run around that since I bought the vehicle from an independent (non-Mercedes) dealer, Mercedes does not permit them to sell to me their Extended warranty. He put my VIN# on some Mercedes website, only to state that my vehicle is not eligible.
Does anyone know how can I resolve this issue and still get ELW? I prefer not to go aftermarket.
Isn't this business practice discriminatory? After all I am paying for what they are offering and the terms of their offer do not require that the vehicle has to be purchased only at Mercedes dealerships. The only eligibility requirement is the vehicle should be still under factory warranty.