Parts Train : Great Customer Service - Mercedes-Benz Forum

 
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post #1 of 1 (permalink) Old 12-29-2015, 07:48 PM Thread Starter
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Date registered: May 2009
Vehicle: 1999 C280
Location: Bay Area CA
Posts: 146
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Parts Train : Great Customer Service

I know everyone likes Autohausaz and me too. Autohausaz is my first choice to get parts. They have good prices on most of the stuff and they are great. However, Autohausaz does not carry some parts, so you have to go to some other vendor.

I have used Parts Train (www.partstrain.com) and they are excellent. They have good prices and their customer service is excellent. You can easily get a person on the phone and talk to a live person. I had to return under warranty, subframe bushings after more one year in use and they honored the warranty without any issue.

I recently ordered Brembo brake rotors and the two rotors had slight difference. Before even asking me to return the rotors they shipped two new rotors by Fedex.

This is what I call Customer Service. You seldom see this today.

I highly recommend PartsTrain.

Georj
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