Parts Supplier NOT Recommended - Mercedes-Benz Forum

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post #1 of 1 (permalink) Old 11-03-2015, 12:18 PM Thread Starter
BenzWorld Junior Member
Date registered: Oct 2015
Vehicle: 2003 SLK32AMG
Location: WA, USA
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(Thread Starter)
Parts Supplier NOT Recommended

Should you be ordering parts for your MB from a non original equipment supplier and are considering the internet vendor, Parts Geek, be very wary of their return policy. I ordered hood struts for my R170 and was sent the incorrect item; first you must contact them via a Service Ticket, wait for a response which will be an 'RMA' number, then you pay for shipping back the part and then wait again for a notice that they will generate a credit, less a re-stocking charge regardless as to whose fault it was that you were supplied the wrong item. No exceptions. Read the return policy very carefully.

This ain't Amazon or a host of other internet vendors that you are dealing with.

Also, check their prices, as I discovered, a set of front brake rotors for my R170 was cheaper from made in Germany MB than the Chineses manufactured ones that I purchased, and then sent back, to Parts Geek.
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