AutoZone Battery Warranty Dispute! - Mercedes-Benz Forum

 
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post #1 of 7 (permalink) Old 11-11-2014, 11:43 AM Thread Starter
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AutoZone Battery Warranty Dispute!

AutoZone DuraLast 49-DL Battery Info Needed! Bought this proper battery for my Mercedes in Dec 2011. Am now embattled with A/Zone whether their ‘Free’ Replacement period at time of purchase was 3 yrs, or 2 yrs...... because sometime in 2011-2012 it was reduced to 2 years, and they are holding firm at 2. Yes, I do have the original receipt, but because of their cheap paper, it is almost totally faded and unreadable, even tho kept safely in a folder! PlZ Help this ole veteran! If you bought one of these during 2011 or 2012, please state your warranty coverage. Mucho ThanX in advance.
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post #2 of 7 (permalink) Old 11-11-2014, 12:17 PM
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You're not the only one who has been shafted. Read here:

AutoZone - Won't honor battery warranty Review 219075 Jul 27, San Antonio, Texas, Duralast Battery @ Pissed Consumer

Just buy a Mercedes battery. Yes, they're about $130 but they last on average, 7 years.

2005 S430 4Matic 'Morton' W220.183 • 722.671 Rest in Peace

Bells and whistles are thorns and thistles.
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post #3 of 7 (permalink) Old 11-11-2014, 06:15 PM
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Did you also join their rewards program? if you did, its recorded there.
That will prove date and time you bought it.

Also if you used your Credit Card, get the month statement from your Bank.
More proof.

Charles
New York City, NY
Richmond County

United States of America
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post #4 of 7 (permalink) Old 11-12-2014, 09:14 PM
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I like to scan important receipts and keep copies on the net, but battery is not that critical.
Still in the case above, we don't really know if that is buyer memory fade, receipt fade, or Autozone bad warranty practice.
On the other hand, the prorated warranty still applies?
Meaning you will get your (prorated) money back.
So what is the problem again?

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post #5 of 7 (permalink) Old 11-12-2014, 09:28 PM
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Garage
that all I use in my Benz's

1999 s320. and 83 300sd quit driving,people make me nervous
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post #6 of 7 (permalink) Old 11-13-2014, 07:57 AM
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Quote:
Originally Posted by willyinnv View Post
AutoZone DuraLast 49-DL Battery Info Needed! Bought this proper battery for my Mercedes in Dec 2011. Am now embattled with A/Zone whether their ‘Free’ Replacement period at time of purchase was 3 yrs, or 2 yrs...... because sometime in 2011-2012 it was reduced to 2 years, and they are holding firm at 2. Yes, I do have the original receipt, but because of their cheap paper, it is almost totally faded and unreadable, even tho kept safely in a folder! PlZ Help this ole veteran! If you bought one of these during 2011 or 2012, please state your warranty coverage. Mucho ThanX in advance.
Out of curiosity, how much are your nerves worth to you?

Felicita e un bicchiere di vino con un panino.
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post #7 of 7 (permalink) Old 11-14-2014, 08:09 PM
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I do not deal with paper. I scan every receipt into pdf; ESPECIALLY if there is a warranty on it. I do it with 50' garden hoses that have a "lifetime" warranty! I do it with a $10k item, no matter.

Security: DO NOT SAVE ANYTHING TO "THE CLOUD". You are exposing yourself to loss of all data and data/info ownership problems.
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