Camber bolts: Does this sound like a SCAM??? - Mercedes-Benz Forum

 
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post #1 of 4 (permalink) Old 10-30-2014, 02:31 PM Thread Starter
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Camber bolts: Does this sound like a SCAM???

So I drive a 2011 GLK350 4Matic. I bought it used with 24k miles and it now has 43k miles. Yep, needed new tires. The dealership here in Tacoma WA (I usually go to MB Seattle) was offering a free alignment with the purchase of 4 new tires. Since their price on the tires were at or beat the big tire stores I went with them (hey, free alignment, right?) They said they'd have my car ready by 5:30pm. At 4:45pm the dealer calls me and said that they couldn't finish the alignment unless I paid them an additional $500 (4 camber bolt kits + labor). I told them I would pass for now. Seemed kind of convenient they found a need for a big repair after giving me a "free" alignment. I've never noticed any pulling to one side and I'm meticulous when it comes to noticing tread wear, which wore evenly as far as my eye could tell. I'm an older guy (40) and since this is my first MB I've always driven it with kid gloves (smooth freeway miles mostly, NO off road). Does it seem right that ALL the bolts would need replacing after so few miles? Does the MB warranty cover this? Can a simple visual inspection be done on the bolts (if I wanted a quick second opinion?) Opinions, experiences, comments and suggestions greatly appreciated. Yay, my first benzworld post!
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post #2 of 4 (permalink) Old 10-30-2014, 08:06 PM
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Originally Posted by adampeart View Post
So I drive a 2011 GLK350 4Matic. I bought it used with 24k miles and it now has 43k miles. Yep, needed new tires. The dealership here in Tacoma WA (I usually go to MB Seattle) was offering a free alignment with the purchase of 4 new tires. Since their price on the tires were at or beat the big tire stores I went with them (hey, free alignment, right?) They said they'd have my car ready by 5:30pm. At 4:45pm the dealer calls me and said that they couldn't finish the alignment unless I paid them an additional $500 (4 camber bolt kits + labor). I told them I would pass for now. Seemed kind of convenient they found a need for a big repair after giving me a "free" alignment. I've never noticed any pulling to one side and I'm meticulous when it comes to noticing tread wear, which wore evenly as far as my eye could tell. I'm an older guy (40) and since this is my first MB I've always driven it with kid gloves (smooth freeway miles mostly, NO off road). Does it seem right that ALL the bolts would need replacing after so few miles? Does the MB warranty cover this? Can a simple visual inspection be done on the bolts (if I wanted a quick second opinion?) Opinions, experiences, comments and suggestions greatly appreciated. Yay, my first benzworld post!
A vehicle with 43k shouldn't need this repair.

2005 S430 4Matic 'Morton' W220.183 • 722.671 Rest in Peace

Bells and whistles are thorns and thistles.
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post #3 of 4 (permalink) Old 10-31-2014, 12:40 PM Thread Starter
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Thanks for your opinion!

I kind of assumed as much, especially considering how gentle I've been with it. It's the nicest car I've ever owned so no hot-rodding or hunting trips in the mountains! I'd kind of like to bust these guys in a lie, but it's not worth paying a lot for a second opinion to do so.
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post #4 of 4 (permalink) Old 10-31-2014, 06:22 PM
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Just a suggestion. I have learned the hard way that tire stores are only for buying tires, and alignments should only be done by shops that do not sell tires. There is a conflict of interest. If they align the car wrong, you will come back with a worn tire and they will say you hit a pot hole, and sell you another tire and alignment. Once I figured this out my tires started wearing normally and alignments started lasting a long time.
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