BenzWorld Junior Member
Date registered: Aug 2012
Vehicle: Mercedes-Benz C240,W202
Location: Baku, Azerbaijan
Mentioned: 0 Post(s)
Quoted: 1 Post(s)
So dissapointed by Mercedes-Benz dealer service
I took my babe, a 2000 W202 C240 for service the other day. Only 500km had remained until the next service so I thought I would have it "Service B"ed. It was the first time I was visiting the dealer. The guy asked me if I had any problem with the car and got his eyes wide open when I told him that it was as per the regular service schedule. I don't know, but maybe he'd never seen a guy taking his 14 year old car for a service to official dealer. But my car is really in a good shape and I want to keep it like that for long. It's got only 88k km (not miles) on the clock. I know that Service B includes more checks so I thought I'd rather take B than A. According to what the guy told me, the best option would be full technical examination of the car. That consisted the electronics and mechanical systems. The only thing they did about electronics they connected the car to a computer and let it run for a few minutes. They they took the car on the lift and examined under. No fluid level checks, no exterior light checks, no tire pressure checks,no bolt tightening. Nothing. At the end I did not receive any paper showing what checks and test were performed. they just said everything was OK. And besides that, when I asked the cost of the corrosion test, they said they had no such service.Is this normal for an official Mercedes-Benz workshop?