As many of you im also a Mercedes lover, once you are in you don't want to change.. i guess many are in the same situation.
Well, this last year i was moved by my company to China (Guangdong Provice, Shenzhen). Here i wanted to buy my new Mercedes Benz.. here is my story:
I wanted to buy the CLA45 AMG, the base price is 598.000CNY. At this point all seems good, i went to the official web and look for some dealers in the area.
Finally i went to the Dealer, the biggest and giant Dealer in the area.. thousand square meters of showroom, official dealer, etc.. The surprise i found at the time to order the vehicle is.. "We won't sell it to you if you don't pay to the dealer an overcharge of 100.000CNY (Around 17.000$ USD).. I asked what is the concept for such charge.. and the answer was: "no concept, if you want this car you must pay this surcharge".. such charge is NOT NEGOTIABLE.. it was funny because the dealer told me "You can ask other dealers to see if they can give you lower charge".. the reality is that he is the only AMG dealer in 500km.. so any other dealer who requires an AMG will go through him.
Besides this.. and after see that the options for me are only "get clearly scammed" or "buy other car"... As you.. i also have Dignity, Principles and Education.. i will not pass through a so EVIDENT fraud by the dealer in knowledge.. so i decided to try other car and other dealer..
Today i went to other dealer, looking for the CLA260. Arrived to the dealer, another giant place, the car is in the showroom.. with the price stated as 378.000CNY in front of the car. Arrived this point i asked the employee to tell me the price, she told me 420.000CNY including Taxes, Insurance, Road Permit, etc.. What a surprise.. when i told her that i wanted to buy the car in this moment, pay full inmediately and take the car back.. she pass me to another employee of Mercedes and she took me to a more "private" room. When she got me there.. she stated some kind of same situation... "If you want this car, it is an overcharge of 40.000CNY (Around 8000$USD)" .. non negotiable. Damn! Again, same scam ?¿?..
Arrived this point i started to ask the employee.. she feel very embarrassed because seems to be in knowledge that such practice is not allowed, is not fair and its a way to deceive and scam the customers who believe on Mercedes Benz. In fact, the employee told me that this is a common practice in the city.. some people reported it in the past and nothing happened.. I cannot believe Mercedes Benz is in knowledge of such fraud using his brand. I understand a MSRP can be changed, but 25% ¿?¿? Here in China the car is already expensive, the Government have already his big piece of the cake.. now we also need to count the unfair stealers that Mercedes unfortunately accepted into their concessions ?... how someone with common sense will agree to pay such overcharge??
I love Mercedes, but i do value more my Integrity and Principles.
My question is.. ¿How is possible Mercedes Benz allow a bunch of Chinese rats to use his brand in a so big economic region to rip-off, scam and deceive the buyers who believe on the brand?
¿How Mercedes does not have any kind of supervision or control over this?
And finally.. the main question ¿Will you buy a Mercedes in knowledge that the Dealer is scamming you?
I won't buy it... and you ?
Be free to answer.. hope Mercedes does something.