New and need help resetting headrest - Mercedes-Benz Forum

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post #1 of 2 (permalink) Old 06-22-2014, 10:00 AM Thread Starter
BenzWorld Newbie
Date registered: Jun 2014
Vehicle: 2014 E350
Location: Charlotte NC
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New and need help resetting headrest

I am new here and spend most of my time on a Harley forum so I know the value of this forum. I have a 2014 E350 in which I was hit from behind and activated the headrest restraints. I see they can be reset with a tool which is suposed to be in the car. First I have found no tool kit with the car and being my 4th MB it is the only one which I have not had a tool kit in. It may be the but I can't find it. Anyways, can anyone tell me how I may reset these headrests, both front went off since my wife was in the car also. The operaters manual say nothing reguarding this feature. Also I now have an error message "PRESAFE HAS LIMITED FUNCTIONS" I think this may be from the headrest being deployed but not sure. Any advise is greatly welcomed.
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post #2 of 2 (permalink) Old 06-22-2014, 10:56 AM
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Date registered: May 2013
Vehicle: 2006 S 500
Location: near Dallas, Tx
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"special tool" appears to be no more than a long allen wrench. Owners manual says its in the "vehicle document wallet" ( pg. 54 ). A long thin screwdriver might suffice.
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