Do you have your Benz serviced at a dealership? - Page 2 - Mercedes-Benz Forum

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post #11 of 16 (permalink) Old 05-28-2014, 01:37 PM
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I do most myself. When over my head I take it to the Dealer here. Very good work and service but of course the $ is enough to make me a little sick.
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post #12 of 16 (permalink) Old 05-29-2014, 03:14 PM
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Avoid San Fransisco MB like the PLAGUE it is !!!

I made the mistake of having my CLK get it's "B" Service at MB of San Fran. The "car wash" was some lot boy running a dirty dust mop over the car. The only thing that got effectively cleaned out was my wallet.

The ridiculous charges could have been tripled if I let them do all of the "suggested" work. They wanted to replace all 16 spark plugs, at 16K miles. Supposed to last 100K. They told me they might swell up and freeze solid in the head requiring an entire rebuild.

They also told me that updating the dashboard to "Comand=Present" would be $500 or so and may brick the entire sound system. I just spent the same $$$ to buy a Star C3 system on Ebay and did it myself in 5 minutes. Nothing got bricked.

In short, they were a clueless bunch who just wanted as much money from me as they could get. They damaged a door panel replacing a speaker grill and refused to repair the new damage. Clowns.
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post #13 of 16 (permalink) Old 05-29-2014, 04:33 PM
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Well I would think "Clowns" is an accurate descriptor. Made me think of the clown in the Steven King movie, the evil one with the teeth.
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post #14 of 16 (permalink) Old 05-31-2014, 01:20 PM
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All of my MB's are older models so DIY or a choice of indies if the job is too much for me to handle. I only go to the dealer for parts I can't find on line.

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post #15 of 16 (permalink) Old 05-31-2014, 01:21 PM
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DIY or independent. Nothing from the Stealership except for parts


Albany, NY, USA

92 300ce and others
"Men sleep peacefully in their beds at night
because rough men stand ready
to do violence on their behalf."

Si vis pacem, para bellum
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post #16 of 16 (permalink) Old 06-02-2014, 04:12 AM
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