Originally Posted by Mercedes-Benz_Former_Fan
Just want to share my experience with you and see if anyone else has been
able to deal with this successfully?
I've had a pre-owned E-class before and it was great excepted it literally
fell apart. So much later after following Mercedes marketing and believing
that the quality is comming back, I gave this another try and this time
bought a 2009 B200 Certified Pre-Owned vehicle from Performance Mercedes
(St. Catharines). According to the official Mercedes-Benz marketing
materials, this is like buying "a peace of mind" that your car won't break.
Long story short, I've owned the car for about 4 months now and it has had
multiple expensive breakdowns - Oxygen sensor $800, leaking oil, break
switch $300, the same bearing broke twice, the front hood would not close,
sometimes the flat tire sensor goes off and turns off all electrical
systems (which sucks in the middle of a snow storm).
The car has 60,000 km.. and is in warranty up to 120,000. However, be aware
that this warranty covers nothing, and you will receive minimal help from
your dealer when you need it most.
So the ideas that Mercedes-benz has might be awesome, but you should know
that this goes along with poor build quality and a major customer rip off!
I am jumping ship to Toyota now!
Has this happened to you too and how did you deal with it?
Hi Benz Fan:
I'm sorry to hear about your situation, but I think your perceived M-B expectations were too high.
The Original Factory Warranty had already expired when you bought the B200.
The extended CPO warranty only covers power train and major components.... not the small stuff like O2 sensors, and the brake switch.
A lot of M-B owners, who buy used Mercedes, do a lot of the small repair work themselves, and/or take their vehicles to a good independent mechanic. The cost of minor repairs drops significantly by doing this.
: On my ML320, I needed to replace a pair of O2 sensors. Just the parts cost was $820 from the Dealership. Add in Dealer labour, and the total cost would have been well over $1,000.
I bought a pair of O2 sensors from China for $35, incl free delivery, and my Inde installed then for $60. They have performed flawlessly for a year, so far. $95 vs > $1,000.
On a 5-year old vehicle, you should expect parts to need replacing. It may not be long before your MAF sensor goes as well.
No different than any other car.
Today, cars are so very complex, and expensive to repair if you don't work on them yourself. Because of this, the automotive market has shifted to the Lease side of sales. A car is leased to a customer for a 3-4 year period, during which the car is under a factory warranty. Once the car is "Off Lease", a used buyer is really on his/her own, other than for power train coverage.
So, as a buyer, you need to decide to either lease a vehicle and not worry about repairs, or buy used and work on the vehicle a bit yourself.
It won't matter where you go shopping, every automotive manufacturer is set up essentially the same way.
As for me, what I can tell you, is that Mercedes-Benz vehicles are extremely well designed, and are made so that repairs can be done fairly easily on them. This is not so true with other manufacturers, especially the Big 3 North American ones..... just ask any good Independent repair shop, and the lead mechanic will tell you about the horror stories of how the Big 3 and others build vehicles these days.
I have over 300,000 kms on my 1999 ML320, and it just won't die.... an amazing SUV. I do 90% of the maintenance myself.
And my other Benz is a 20-year old, 1995 SL500 that my friends think is brand new. It runs like the wind and is an example of M-B craftsmanship unequaled by others.
Enjoy your M-B B200. And use this Forum, and all the people here, that can help you diagnose and repair the normal course maintenance that come with ownership.
Hope this is of help.
Take Care, and May God Bless, Arctic