Having trouble getting crash parts - Mercedes-Benz Forum

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post #1 of 3 (permalink) Old 01-24-2014, 10:32 AM Thread Starter
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Date registered: Jan 2014
Vehicle: 2014 E class
Location: SW Florida
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Having trouble getting crash parts

Wrecked 2014 E Class has been in the shop for several months. Shop says they are waiting for several more parts. Is this long of a wait typical for MB or is something else going on?
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post #2 of 3 (permalink) Old 01-24-2014, 10:49 AM
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How about be more specific?
What shop? Dealership or indie?
What parts are they waiting for? Body parts only?

When my dealership order parts for me, they usually get it the next day at 9AM. One time they ordered something which was available only in Germany, this took a week.

One example is I just replaced one of the splash shield panel under my engine. I called one day at 4PM, they did not have it in stock. They ordered it and the part arrived the next day at 9AM.

Last edited by mis3; 01-24-2014 at 11:11 AM.
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post #3 of 3 (permalink) Old 01-24-2014, 10:07 PM
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You've been lucky mis that you needed parts waiting in regional warehouse.
I did run couple of times in special orders that take about 6 weeks to arrive from Germany.
Funny, as shipments from China reach San Francisco in 3 days.
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