Maintenance Service Price Estimation Tool? - Mercedes-Benz Forum

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post #1 of 5 (permalink) Old 07-20-2013, 10:07 PM Thread Starter
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Date registered: Jul 2013
Vehicle: 85 300D, 91 300SE
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Maintenance Service Price Estimation Tool?

Hello Forum.

This week I had some work done on my 300D. I had the motor mounts replaced. This included two at the engine, plus one towards the rear of it, near the transmission.

The folks at the service point were pleasant and quick with the diagnostic (for rattling and shaking), and got the work done within 24 hours. The repair appears to have solved the problem completely.

While driving home I wondered how the price had been determined, and if it was fair. I had been in no frame of mind to drive around looking for a bargain with my car sounding like it was coming apart when I had pulled into their establishment the day before. Maybe the price was fair or even very fair, but I don't know, or even know how to know. $850.

Now I am wondering if there is a book or some on-line tool for evaluating quoted prices for jobs done on my vehicles. It would be good to have at least some idea when I am given a price proposal for work to be done.

What resources exist to help the prospective customer estimate prices for repairs before agreeing for work to be done?

Thanks for your help.

Last edited by Hankosaurus; 07-20-2013 at 10:16 PM. Reason: typo
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post #2 of 5 (permalink) Old 07-21-2013, 03:38 AM
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ALLDATA has flat rate cost of most repairs and some parts. It is a subscribed service well worth having since it's primary purpose is to provide instructions for many repairs. It makes a good adjunct or second source to the shop manuals.
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post #3 of 5 (permalink) Old 07-21-2013, 10:59 AM
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There are 3 mounts, 2 engine shock absorbers and then supports arms on the car. If all four were replaced then it is over 4 hours of labor.
If it was just the engine mounts then it is up to 2.4 hours of labor for both of them.
The support arms are 3.9 hours for both.

The engine shocks are .9 for both.

We have no way of knowing the price of parts, but from this info you can figure out if you got burned or not, because I am sure he at least listed the parts separately on the repair order.

These time did come from Alldata's pro version.
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post #4 of 5 (permalink) Old 07-21-2013, 01:33 PM
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Lot of public libraries do have subscription to AllData and members have been uploading lot of pages using them.
Some younger members might not know what the library is, but look at yahoo.
On other hand leaving only $850 for Mercedes repair is always a good deal.
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post #5 of 5 (permalink) Old 07-22-2013, 11:49 AM Thread Starter
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Thanks Rocky, Noodles, and Kajtek1.

I appreciate your help in educating me about Alldata. And special thanks to Noodles for looking up the information for the work I had done. An examination of my invoice shows four hours of labor charged at $99 per hour, and the replacement of seven listed things c/o:

1 transmission mount
2 engine shock mount kits
2 engine shocks
2 engine mounts

Their price for parts was about two and one half times as much as I see on websites that sell parts. $419 vs $166. No problem. I understand how that works as part of their business.

The diagnosis was quick and accurate. The repair was prompt and done well. The problem is gone and I am on the road again within 24 hours. That's worth a heck of a lot. I hope they thrive, because I will probably need them again. Two Benzes, after all.

Last edited by Hankosaurus; 07-22-2013 at 09:21 PM. Reason: add idea
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