Mercedes makes good cars and has a generally positive corporate reputation. However in buying or leasing a Mercedes beware Mercedes Benz Financial Services (MBF). I will spare you my tale of woe with this dubious organization. What I will do is to urge you to practice caution.
First, closely read the lease or finance agreement. You will find that MBF grants themselves extraordinary powers of collection and repossession. The presumption is they are always in the right and you always in the wrong. The agreements also require you to waive your basic consumer and legal rights. You might ask what sort of organization would wish to treat their customers in this manner. Therefore, do the research.
Research other customer’s experiences. The primary review site for credit granters is Credit Karma (https://www.creditkarma.com/reviews/...benz-financial
). A full 80% of reviewers give MBF the lowest possible rating. The titles of the first two pages of reviews tell all:
1. Worst financial service company,
2. Horrible Customer Service,
3. No problems with Mercedes-Benz Financial,
4. Terrible service,
5. Avoid at all costs,
6. MB Financial is arrogant,
7. Arrogant and rude service,
8. WORST SERVICE EVER RECEIVED,
9. Just Greedy,
10. Fed up,
11. Unethical organization,
13. No more.
There is always a chance that you will be the one in thirteen that is not abused, but your odds are not good.
If you still are not convinced read a recent Wisconsin Supreme Court decision against MBF (http://www.wicourts.gov/sc/opinion/D...df&seqNo=67711
) You will quickly understand why MBF so wants you waive your rights to sue and why you really need those rights.
Know your alternatives. There are other, reputable, finance options. There are also the BMW and Audi dealerships just down the street.