Why does it cost so much to repair cars at dealerships? - Mercedes-Benz Forum

 
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post #1 of 5 (permalink) Old 12-04-2012, 02:02 PM Thread Starter
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Why does it cost so much to repair cars at dealerships?

I was looking a some damaged cars with bolt-on component damages (such as the doors and hood), with repair quotes that are sky-rocket high. For instance, I am looking at a 2010 S550 4MATIC with doors, fender, front bumper, front driver headlamp, and hood damaged. The quote given is $58,107 to repair the damages, but I just don't believe it.

I went to do some research on used parts, and a hood for the 10-12 year costs no more than $1,500. That said, how much does the manufacter charge for a hood? Or anything for that matter?

This particular S550 has no frame damage either. You can buy a used Maserati Gran Turismo for the price of fixing one of these!


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post #2 of 5 (permalink) Old 12-04-2012, 02:15 PM
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I can't speak to this particular case, but dealerships generally have to deal with a much higher overhead than independent facilities, hence the pricing.

For what it's worth, even a new hood only lists at $2,000 and can be had for $1,555.

http://www.partswebsite.com/autopart...139&type=parts

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post #3 of 5 (permalink) Old 12-04-2012, 02:57 PM
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Quote:
Originally Posted by Degrees View Post
I was looking a some damaged cars with bolt-on component damages (such as the doors and hood), with repair quotes that are sky-rocket high. For instance, I am looking at a 2010 S550 4MATIC with doors, fender, front bumper, front driver headlamp, and hood damaged. The quote given is $58,107 to repair the damages, but I just don't believe it.

I went to do some research on used parts, and a hood for the 10-12 year costs no more than $1,500. That said, how much does the manufacter charge for a hood? Or anything for that matter?

This particular S550 has no frame damage either. You can buy a used Maserati Gran Turismo for the price of fixing one of these!
Dealers have a larger overhead. Help such as tech's, office people, service writers, master tech's and even the people who are detailers and lot porters all need to be paid. Then add your body shop people and your sales team along with financing people and also the space needed to store and service the cars and all the tools needed as well. Big big $$$ being spent. The dealer here in NY charges $120 per hour and my dealer in Sarasota charges around the same. To put it into perspective my indi shop in NY charges me $80 per hour to work on Mercedes or even the Maserati. 3 tech's. I service writer and in the summer some young girl that details cars. Far less overhead and help. You need to think twice when you go to your MB dealer and they give out "Free cookies" or "Free water" Remember you are paying for that

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post #4 of 5 (permalink) Old 12-04-2012, 11:57 PM
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$58,000 seems outrageous, but if you could read the itemized estimate, there will be hidden damage with that degree of front-end impact. Apart from exterior panels, parts of the chassis/frame will need straightening or cutting, replacement & welding. The airbags and ETRs would have deployed, so the seatbelts and buckles need to be replaced. If there was sufficient side impact, the door and curtain airbags may have also gone off. It would all add up, but not to that much.

My ETR fired 2 days ago and the cost to replace the belt & buckle alone was over AU$1000.
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post #5 of 5 (permalink) Old 12-05-2012, 11:54 AM Thread Starter
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Well to be fair about this $58,000 sum, the parts that need replacing are:
-The hood (the grille is untouched, as well as the hood ornament).... $1,500 used
-The front bumper cover (fog lights is also needed)... $1,000 used
-The driver side fender.... $450 used
-The driver side headlamp.... $800 used
-A new driver side front wheel (it currently has a spare on the axle)... $500 used
-New doors on the driver side (both the driver and passenger; the interior door panels are unharmed... the windows are in good condition with wiring all in place, airbags DID NOT go off).... $3,500 for both doors
-Bit on Bondo and repainting needs to be done on a small area of the driver side quarter panel (about 70 square inches of damage).... $1,000 (by myself)

The rear bumper also needs a slight paint job (on an area not much more than 6 square inches).

No airbags went off either in any direction, and it only has 16k miles.

So I estimate spending about $11,000 in repairs... Sounds better for me to do all this by myself!


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