Date registered: Mar 2005
Vehicle: '01-E320 & 02-ST2
Location: John 15:18-19
Mentioned: 0 Post(s)
Quoted: 35 Post(s)
Well, let's see.
We have no idea where you are, since you neither put that in your profile nor in your thread.
And I realize you're upset, but if you REALLY want people to read what you write, give them a little incentive and hit that "enter" key on your keyboard and break things up into legible paragraphs. That helps A LOT. Reading 600 words all crammed into one paragraph is an arduous task --and one that shouldn't be necessary, either.
If you're in the US and in a jurisdiction that has adopted the UCC, the dealer has what is known as a mechanic's lien. Which means he does not have to release the car -- to anyone -- unless he has been paid what he says is due. Whether that money comes from you, "your guy" or some random joe walking down the street is irrelevant. The bottom line is that if that whatever number the dealer says, it has to be paid before he is required to relinquish the car. And no, so long as he was acting in good faith (and you won't be able to prove otherwise, since you didn't even talk with the dealer until well into this nightmare) it doesn't matter if you signed something or not.
If you feel you've been screwed by one or more of these people, your remedy -- after you get your car back -- is to sue them, together, assuming you live someplace that the population is allowed to do so. Whether you can use a small claims court also depends on where you live.
That aside, your first priority should be getting the car fixed. In your shoes I would call "your guy" and tell him you don't care what he does, but since he gave the dealer the business, he needs to do everything in his power to see that your car is fixed. PERIOD. If he balks at that, then he's already told you what kind of businessman he is, so that relationship is (or should be) finished.
At that point you are left negotiating with the dealer, and you're not in a position of power here. First, as noted, you came late to this party and apparently you've never given them any business before, so they aren't too worried about reputation or good will with you (that's just reality, I'm not trying to be difficult). Be open and frank, ask to speak with the service manager. Let him/her know that you've been shafted by your guy and left out to twist in the wind, share that you understand they are caught in the middle, too, but really, at this point you just want your car to work. Basically implore them to finish the diagnosis and repair so you can get your car back.
And while you have gotten some good and potentially useful technical information in this thread, unless you're going to go get your car and start working on it yourself, it's all kind of ho-hum. The dealer has (or should have) the ability to test and diagnose the issues until the problem is solved. And you can call MB corporate if you like, but you're talking about a 12+ YO car that is at an independent dealer; be prepared to get pretty much nothing.
All of that said, it doesn't take an awful lot to wreak electrical havoc with these cars. A shorted battery or alternator (or failed ground strap) might trigger a cascade of issues, and merely jump starting it (or jumping another car) incorrectly can cost you an arm and a leg. Diagnosing such issues can also be painful, particularly if there is any information you might have withheld.
In any event, again, the key (no pun intended) is to get your car fixed. Once you get your car back in working condition, then you can worry about unraveling the rest of the mess.
Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy; its inherent virtue is the equal sharing of misery. (Winston Churchill)