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Date registered: May 2006
Vehicle: 2001 E320 - Brilliant Silver/Ash: 107,000+
Location: West Virginia, USA
Mentioned: 0 Post(s)
Quoted: 6 Post(s)
How does the detailer figure that gives him an out? Did you have a previous accident in the same part of the car?
In the U.S. it's virtually impossible for even the actual owners to get a copy of the service records because (supposedly) MB now dictates that and cites the privacy act. I parenthesized 'supposedly' because I have yet to see anything official in writing from MB.
If I were you I'd contact MB of Canada and lodge a formal complaint.
Mercedes Benz - Das beste oder nichts!