BenzWorld Junior Member
Date registered: Nov 2011
Vehicle: 2008 CLS550
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Back up camera V800C
Does anyone know what manufacturer a V800C backup camera is? It fits in a 2008 CLS550, so I'm told.
A while ago, HOFFMAN MERCEDES BENZ of Hoffman Estates, IL, sold me what they claimed was a "Factory OEM backup camera", but instead they installed a $200 Audiovox junk camera. They had charged me $1100. Then they tried to bait-switch me on the $3000 warranty, at which time I called them out on the camera thing. The "Aftermarket Manager", Kelly Rodriguez, fessed up and explained that she didn't know what OEM Factory meant. (Nice excuse - but I'm giving her credit for admitting she screwed up) So, they offerred to install a factory look-alike camera in the trunk lid. I allowed them to do this, but they installed it without sealing up the trunk, and the trunk lid fills with water every time it rains or I go to the carwash. The camera worked for 6 weeks, and now THEY REFUSE TO REPAIR THE SHODDY WORK!!!!! (Even though it's well inside what they claimed was a warranty)
So, after speaking to their lawyers, they wanted me to pay someone to give them a written estimate, but they won't provide the Manufacturer or Model number of the camera that needs to be replaced.
So, now I need to pay someone to take the camera out, read the tiny print on it (if there is any) and then put it all back together, so we can give them a quote, so we might be able to pay someone to do it again! How ridiculous!
I finally squeezed the model number out of Kelly. She called it a V800C, but I've Googled all over for it, and I can't find it.
Does anyone have any idea who makes this camera? (V800C)
Last edited by CLS550slowlowandgo; 04-02-2012 at 04:50 PM.