Warranty issues - Mercedes-Benz Forum

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post #1 of 1 (permalink) Old 01-15-2012, 06:25 PM Thread Starter
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Date registered: Jan 2012
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Warranty issues

Ok, I recently purchased a used 2010 MB c300 sport with 9600 miles. I purchased the car from a used car dealer. I reside in NJ. The car was previously in an accident, 2 actually. The car has a clean title. It was always titled in NJ and has a clean title. no salvage history. No flood or theft history. When I purchased the car it had a full warranty on it. I lost the key. When and purchased a new key the dealer ran my vin and showed me the warranty was valid. I made an appointment to have the heated seats and nav fixed. Brought the car in on the scheduled day. Left the car and came back later that day to pick it up. The service writer then explained to me they cant warranty the car. They ran the car fax and it had been in several accidents so its not under warranty. I was furious. They wont show me the fax however I could tell the car was previously wrecked. I went to take the car to another dealer a week later and the car was no longer under warranty. I found out where the car had been previously repaired. They have been warranting the car since the accident. The trans was replaced and the motor had new injectors. This was done on two separate occasions. Six months apart and months after the accidents.
Where do I go from here? I have a loan on the car and dont want a car that is out of warranty. I did get a great deal. How and who do I contact to resolve this issue? Please any info would be a huge help.
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