BenzWorld Junior Member
Date registered: Dec 2011
Vehicle: 2003 E320 sport
Mentioned: 0 Post(s)
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Stealership at it's best, or a simple mistake?
I took my 2003 W211 in to have the sunroof looked at. 2 hours later the tech came out with the motor and told me that it was toast. They wanted just shy of $1000 to fix it. I figured that for the price, it could wait until it was warm outside.
The next day I was at work and one of my friends mentioned using a bore scope to look for the part numbers (rather than disassemble the headliner) to see if I could find one cheaper. 10 minutes later, we were putting the scope up into the manual opening slot.
What a surprise. It appears that the dealership didn't bother to install the motor, nor did they mention to me that they were going to leave it out or at very least give it back to me.
I called the dealership and spoke to my sales guy. He called back later saying that they didn't install it as a courtesy and that the tech was using it to try to find a cheaper price for me.
I called BS and told them I wanted the motor, and that their process was deceptive at very least.
My buddy said I should call the police to report a theft since they didn't even bother to let me know what they had done.
What say you???
BTW - found one on ebay for $70.00...