Recommendations of MB Dealerships in Michigan - Mercedes-Benz Forum

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post #1 of 6 (permalink) Old 12-29-2011, 10:51 PM Thread Starter
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Recommendations of MB Dealerships in Michigan

I'd appreciate any recommendations of MB Dealerships in Michigan. I live near Flint, but can travel for a good one.

I am looking to establish a relationship with a good one for warranty work, as well as regular maintenance.
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post #2 of 6 (permalink) Old 12-30-2011, 09:25 AM
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Grand Blanc Motorcars is just down the road. Since they changed their service manager a few years ago, there have been improvements. Then again, they only had room to improve. It was a joke before. Anything but professional. I dont care for some of the sales people. The parts dept-great guys especially Dave. I have spoken to some of the techs before. Cant remember their names but they knew their stuff. Also great bunch of guys.
The dealership in Okemos is a BMW Mercedes Porsche Dealership. Mostly I go there for porsche stuff. I have not encountered anyone there who was anything but polite and professional. From sales to service dept to parts dept. I went to a party there about 5 years or so ago. The owner of the dealership was there. Spoke to him for a bit. It is true that attitude starts at the top and works its way down. Super nice guy.
If you dont mind driving a bit, there is an independant shop in Commerce Township by Waterford.

Motorwerks Mercedes-Benz, BMW, AUDI* Sales and Service

If I need work done that is beyond my ability or that I just dont have the time or want to do, I take it to Motorwerks. Amazing, amazing shop. They are my number one choice.

If there is specific stuff you need done, pm me. There are some local shops in the Flint area that are okay for smaller jobs. I can tell you places to avoid as well.

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post #3 of 6 (permalink) Old 12-30-2011, 09:40 AM Thread Starter
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Michael Pillay,

Thanks for the advice! I wasn't sure about GM Mototcars, but I did get a part there a week ago (just oem paint) and the parts dept was great.

Good to know about the MB dealer in Okemos, that's not too far and a great excuse to take a ride in my MB I live downtown, across from Mott, so that's an easy trip.

Thanks for the indy shop recommendation, that could come in handy! It's great to have someone local to answer these questions, as I am so new to the MB scene. I had an Audi yesrs ago, and dealt with shady indy shops in metro detroit, so good to know there is a good one.

I did have a few specifics, so I will pm them to you

Thanks again.
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post #4 of 6 (permalink) Old 01-08-2012, 07:34 PM
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MI Dealers

Over the phone, the Okemos dealer's service staff have been very polite and helpful. Have actually researched VIN numbers and tech bulletins over the phone, that they really did not need to do so.

The GR (Grand Rapids- Ada/Cascade really) dealer has a very polite, helpful Service manager who is light years better than the one they had 20 years ago. He actually shares stores of 'oddities' about MB service they learned 'the hard way'. They have some very well-to-do customers (more than one Billionaire only miles away- lots of Dutch bucks in GR), so have to careful on service.

The GR Porsche and BMW dealers are both at different shops, as well as separate from MB.

The Kalamazoo shop actually answers for the dealership many times and has always answered all my questions about MB issues.
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post #5 of 6 (permalink) Old 01-09-2012, 07:43 PM Thread Starter
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Thanks for the recommendations. I am absolutely looking for a new dealer to handle my vehicle needs I check those dealers out!
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post #6 of 6 (permalink) Old 01-10-2012, 05:18 PM
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I have had good experiences at M-B of Novi. Diagnosed and replaced lower ball-joints as well as replaced my A/C using my parts! '98 E320. Reasonable cost and timeliness and good work. PM for contact name.

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