Tranny Rebuild or Factory Remanufactured? - Mercedes-Benz Forum

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post #1 of 13 (permalink) Old 12-03-2011, 03:44 PM Thread Starter
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Tranny Rebuild or Factory Remanufactured?

So today after some tranny issues on the cl500 I just bought used a few weeks ago. And some crazy complaints I filed to the MBUSA corporate offices about the dealership refusing to fix the issue. They decided to use their funds to fix everything for free. The question from my SA came up to choose between having the stealer rebuild my tranny that only has 53k miles on it or get a factory remanufactured ones. Any recommendations?
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post #2 of 13 (permalink) Old 12-03-2011, 04:20 PM
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Hard to say without knowing the problems in yours or how good their techs are.

But generally speaking it's harder to find a good transmission tech in a dealer service bay than in a rebuilding shop where they do that all the time.

So speaking in that vacuum, I'd lean toward the remanufactured one.

Good luck.

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post #3 of 13 (permalink) Old 12-03-2011, 04:26 PM Thread Starter
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I was thinking the same thing. MB of San Diego said they are "certified" to fix and rebuilt the tranny. BUT i'm thinking it's only 1 rebuilder they have because generally any stealerships don't even deal with transmission work and really outsource it. So the I don't really trust the 1 guy that is certified to do the work as opposed to getting a remanufactured one knowing it has a warranty and should be good. Thanks for the info!
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post #4 of 13 (permalink) Old 12-03-2011, 04:27 PM Thread Starter
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btw, they said the tranny had all kinds of leaks in it. the car only had 53k miles on it SMH
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post #5 of 13 (permalink) Old 12-03-2011, 04:50 PM
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This is a choice between bad and worse, unfortunately.
US labor forces don't have good reputation and rebuild alternators, starters are having extremely high failure ratio, when owners replace 3 of them before finding a good one.
So as CC said -at dealer they don't rebuild too many transmissions, so their experience is questionable.
"Factory rebuild" in USA means the minimum-wage workers are trained to swap the gears and bearings into the boxes, before someone more experienced will inspect them. I doubt the load test is ever done on those.
My late friend was running European repair shop in LA area and he had a rebuilder in So CA, who was German born and he was the only one my friend would trust.
Would that be my choice, I would start asking questions
-how many transmission the dealer rebuild in last year?
-where is the factory that rebuilds the transmissions?
-what gives better warranty and loaner when replaced transmission fails?
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post #6 of 13 (permalink) Old 12-03-2011, 04:54 PM Thread Starter
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LOL i asked them how many they rebuilt, and it wasn't many in the last 4-5 years. I guess the next question i need to ask them is which warranty is better. I think generally factory reman is much better but I should ask.
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post #7 of 13 (permalink) Old 12-03-2011, 05:11 PM
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Originally Posted by baekim22 View Post
I think generally factory reman is much better but I should ask.
Would that be German factory, it would, even I know workers in Germany are mostly Turkish, Ukrainians or Polish
But too many times "the rebuild" in US means junk yard part pressure washed and painted, maybe with exterior seals replaced. Would make you wonder why the core charges are so high?
One of the most abused words in this country

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post #8 of 13 (permalink) Old 12-03-2011, 05:14 PM Thread Starter
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LOL. I guess for pro bono work, I'm not going to trust any stealership rebuilder and i just have to cross my fingers with the factory remanufactured one. I think that is the best route in this case.
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post #9 of 13 (permalink) Old 12-04-2011, 04:48 AM
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Quote:
Originally Posted by Kajtek1 View Post
But too many times "the rebuild" in US means junk yard part pressure washed and painted, maybe with exterior seals replaced. Would make you wonder why the core charges are so high?
One of the most abused words in this country
Depends on the remanufacturer. If it's someone like Jasper (who, regrettably, doesn't do MB stuff), their stuff comes out better than factory, but some other outfits are admittedly not as thorough.

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post #10 of 13 (permalink) Old 12-04-2011, 06:40 AM
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Why will they not give you a new transmission, why the rebuild job?

ERIC.

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