OEM wheel coating chips caused by shop or rocks? - Mercedes-Benz Forum

 
LinkBack Thread Tools Display Modes
post #1 of 2 (permalink) Old 09-28-2011, 03:00 PM Thread Starter
BenzWorld Newbie
 
Date registered: Sep 2011
Posts: 1
Mentioned: 0 Post(s)
Quoted: 0 Post(s)
(Thread Starter)
OEM wheel coating chips caused by shop or rocks?

Took my car in for tire replacement on the rear wheels on my 2007 c230. Got the car back and took it home (close to 8pm). Next morning, inspected the wheels and noticed chips (dime size) on wheel and some little dents. Both are around the lip of the wheel. Chip is fresh cause its white. The rest of the wheel is dirty cause it hasn't been washed. Took it back to the shop, talk to the manager, they claim its not their machines and that its rocks causing the damage.

I only live a few miles from the shop so I was not traveling far or fast enough (freeway speed) to get rock damages. The chip is too big to be rock chips. I've seen rock impacts on my wheel and it is tiny and only dented into the wheel rather than cause a chip in the coating. Also, the dime size chips are on both wheels they worked on. Plus both damages are on the lip of the wheel. Rock impacts are random and would probably hit other areas of the wheel instead of somehow hitting both wheels on the lip each...

Anyone with similar OEM wheels have any chips? What was the cause? How about rock damages. Did those rock damages cause any chips or just dents?
snap1500 is offline  
Sponsored Links
Advertisement
 
post #2 of 2 (permalink) Old 10-01-2011, 07:29 PM
BenzWorld Elite
 
DirectLA's Avatar
 
Date registered: Jan 2007
Vehicle: 1962 W111 220SE Coupe
Location: Cloud City, OR
Posts: 2,289
Mentioned: 1 Post(s)
Quoted: 8 Post(s)
Sounds unlikely to be rocks. Probably either chipped by putting on or taking off wheel balancing weights, or when removing or refitting tires with the machine, assuming the operator was doing it wrong. As you said I can;t imagine rock chips happening suddenly when you've never had any like this before and coincidentally at the same time, on two tires at once, on the lip on both, and just so happens to be the two they worked on for you. It may very well be true that their machines didn't do the work, but maybe somebody there dropped something on the wheels, curbed them while driving the car, etc.

If you tell them you know your car inside and out (of course) and you know the condition of the wheels before bringing them in, then they have no real argument. They get discounts on wheel repairs and could have them fixed for you. If the manager won't help, go over his head to corporate, especially if it's a chain. As soon as the person you're dealing with stops helping you, it's always best to move on to their superior so you don't keep wasting your time. By the way, I've been told by two friends who are managers at different stores that whenever a customer says "this is wasting my time" they are instructed to assist them if at all possible because they can't readily compensate for loss of work, days off, etc. Weird but seems to work.

-Marrs

The Coupe Group (W111/112 coupes and cabs)official website
The Coupe Group on Facebook


"Too many people are working at jobs they hate, to buy things they don't particularly want, to impress people they don't even care about." --Dr. Deepak Chopra
DirectLA is offline  
Sponsored Links
Advertisement
 
Reply

  Mercedes-Benz Forum > General Mercedes-Benz Forums > General Mercedes-Benz

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Mercedes-Benz Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











  • Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
     
    Thread Tools
    Show Printable Version Show Printable Version
    Email this Page Email this Page
    Display Modes
    Linear Mode Linear Mode



    Similar Threads
    Topic Author Forum Replies Last Post
    Wheel coating on 1987 Chippers367 Detailing and Car Care 4 04-16-2010 07:33 PM
    F *CK Al from bestdealsonwhls.com and wheel shop!!!! 0209 CLK C208/A208 CLK-Class 2 05-20-2005 05:24 PM
    Alloy wheel paint coating AmoS500 W140 S-Class 0 04-05-2003 09:10 AM
    I don't have any mud guards. Will my chrome side step and paint get chips from rocks? garyroseyu W163 M-Class 14 09-10-2002 09:02 PM

    Posting Rules  
    You may post new threads
    You may post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is Off
    Trackbacks are On
    Pingbacks are On
    Refbacks are On

     

    Title goes here

    close
    video goes here
    description goes here. Read Full Story
    For the best viewing experience please update your browser to Google Chrome